Retail Associate

Overview Privacy Notice for California Applicants and Employees. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Meow Wolf opens portals of possibility. Read on to learn about the Retail & Guest Services Associate role and its responsibilities during the winter season. Job Description The Retail & Guest Services Associate delivers an exceptional experience for every visitor during our busy winter season. This hybrid position supports both the Gift Shop and Exhibition Front-of-House teams — greeting guests, processing sales, maintaining a welcoming environment, and helping ensure safety and fun throughout the space. You’ll handle a variety of responsibilities including ticket and retail transactions, guest assistance, exhibit monitoring, and maintaining clean, organized areas. Season June 1, 2026 through August 30, 2026 (or sooner-later/subject to change) Schedule Up to 29 hours per week Rate $18/hour Job Responsibilities Greet and assist visitors with warmth, enthusiasm, and professionalism. Sell admission tickets and retail merchandise using point-of-sale (POS) systems. Handle card transactions accurately. Share information about Meow Wolf’s exhibits, events, and policies. Monitor crowds and exhibits to ensure guest and facility safety; report issues as needed. Restock merchandise, conduct inventory counts, and maintain product knowledge. Support special events or 21+ functions as needed, following proper safety and access protocols. Essential Skills And Abilities High school diploma or equivalent Minimum 1–3 years of customer service or retail experience 18 years of age or older Flexible schedule with ability to work days, evenings, weekends, and holidays Strong communication and interpersonal skills Comfortable learning and using POS systems and basic computer software Ability to remain calm and professional in fast-paced or challenging situations Desired Characteristics And Qualities For All Team Members Experience with Vend POS or Google Drive Bilingual or multilingual Prior experience in retail, hospitality, museum, or entertainment environments Work Environment This job operates in an office environment as well as a museum/art exhibit. This role routinely uses cleaning equipment such as mops, vacuums, and other cleaning tools. Employees may be required to lift up to 60lbs. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Physical Demands The employee is exposed to chemicals and fumes. The position requires repetitive movement, and the ability to kneel, crouch, reach, and grasp. The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Schedule This position has an effective start date on or after 6/1/2026, with the position ending no later than 90 days from start date. This position is seasonal. We are looking for those who have flexible availability. Impact Meow Wolf is committed to our DIY roots and grassroots community support principles. As a Delaware Public Benefit Corporation and B Corp, we pursue a triple bottom line of financial, social, and environmental wellbeing in our community. Inclusion Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. Employment decisions are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, genetic testing, veteran status, service in the military, or any other characteristic protected by law. Benefits Medical Insurance options: PPO & HDHP* Dental and Vision Insurance* HSA, HRA, and FSA options* 401k Retirement Plan Company paid Life Insurance Policy and Disability Coverage(s)* Voluntary Critical Illness and Life Insurance Policies* Company Paid Employee Assistance Program Paid Parental Leave for 12 weeks Discount off Meow Wolf Gift Shop Merch and Cafes Admission to Meow Wolf attractions for employees and guests Regular or Project Based Full-time positions Please visit for more information. #J-18808-Ljbffr Meow Wolf