Store Associate

Store Associate: Customer Service & Equipment Support Renewed Outdoors LLC – Perrysburg, OH Full-Time Pay: $16–$21/hour (Based on Experience) About Renewed Outdoors Renewed Outdoors is a locally owned and growing landscape supply company serving homeowners, landscapers, contractors, and businesses throughout Northwest Ohio. We manufacture and provide high-quality landscape products, including mulch, soil, stone, compost, grass seed, fertilizer, erosion control products, and other outdoor supplies. We take pride in providing excellent products, helpful customer service, and solutions for customers of all sizes. As we continue to grow, we are looking for motivated team members who want an opportunity to learn, develop new skills, and grow with the company. The Role Our Store Associates are an important part of the daily success of Renewed Outdoors. This position combines customer service, product knowledge, sales support, inventory, and hands-on work. This is not a traditional retail position where you only stand behind a counter. Our team works together and helps wherever needed - whether that is assisting customers, answering phones, operating the POS system, stocking inventory, loading products, or learning equipment. We are willing to train the right person who has a positive attitude, enjoys helping people, and wants to continue growing. Benefits • Competitive pay: $16–$21/hour based on experience and growth • Health insurance options • Dental & vision insurance options • 401(k) with company match (based on eligibility) • Paid time off • Employee discount • Career growth opportunities Growth Opportunities Renewed Outdoors believes in promoting and developing employees who want to grow. Career growth opportunities include: Store Associate I > Store Associate II > Assistant Store Manager > Store Operations Manager Employees who continue learning, taking ownership, developing product knowledge, and supporting the team have opportunities to advance as the company continues growing. Renewed Outdoors is an Equal Opportunity Employer. Responsibilities: Customer Service & Sales Support • Assist retail, contractor, and wholesale customers with product questions and purchases • Provide knowledgeable and friendly customer service • Answer phones and accurately enter customer orders • Operate point-of-sale (POS) and other business software systems • Learn company products and help customers choose the right solutions • Support customer relationships and identify additional product needs Store Operations & Inventory • Receive, stock, organize, and maintain inventory • Assist with inventory accuracy and product availability • Maintain clean and organized store areas and displays • Help prepare products and orders for customers • Support daily store processes and improvements Equipment & Team Support • Assist customers with loading bagged and bulk products • Operate or learn equipment, including forklifts, loaders, or similar equipment (training provided) • Help with product movement and organization • Support other team members and departments when needed • Work together as a team to complete daily goals Schedule • Full-time position (all-year) • Store operating hours are Monday–Friday 8:00 AM-5:00 PM and Saturdays 8:00 AM-3:00 PM • Saturdays are part of normal business operations and are scheduled based on store coverage needs • Sunday availability is required during peak seasonal periods only • Schedules are created based on business needs, store coverage, and seasonal demand Qualifications: • • Experience in providing exceptional customer service in a retail or similar environment, landscape, agriculture, or equipment experience is helpful but not required. • Ability to operate point-of-sale systems and other business software with ease. • Proven track record of maintaining a clean, organized, and welcoming store environment. • Strong communication skills to effectively assist customers and answer product-related questions. • Ability to learn and retain product knowledge to help customers make informed decisions. • Experience in inventory management, including receiving, stocking, and organizing products. • Ability to work collaboratively with team members to achieve daily store goals and improvements. Work Environment Renewed Outdoors is a hands-on, team-focused workplace. Team members should be comfortable with: • Working both indoors and outdoors as business needs require • Working in various seasonal weather conditions • Being around landscape materials, equipment, dust, and outdoor product areas • Standing, walking, and staying active throughout the day • Regularly lifting products weighing 25–50 lbs Compensation: $16 - $22 hourly

• Customer Service & Sales Support • Assist retail, contractor, and wholesale customers with product questions and purchases • Provide knowledgeable and friendly customer service • Answer phones and accurately enter customer orders • Operate point-of-sale (POS) and other business software systems • Learn company products and help customers choose the right solutions • Support customer relationships and identify additional product needsStore Operations & Inventory • Receive, stock, organize, and maintain inventory • Assist with inventory accuracy and product availability • Maintain clean and organized store areas and displays • Help prepare products and orders for customers • Support daily store processes and improvementsEquipment & Team Support • Assist customers with loading bagged and bulk products • Operate or learn equipment, including forklifts, loaders, or similar equipment (training provided) • Help with product movement and organization • Support other team members and departments when needed • Work together as a team to complete daily goalsSchedule • Full-time position (all-year) • Store operating hours are Monday–Friday 8:00 AM-5:00 PM and Saturdays 8:00 AM-3:00 PM • Saturdays are part of normal business operations and are scheduled based on store coverage needs • Sunday availability is required during peak seasonal periods only • Schedules are created based on business needs, store coverage, and seasonal demand