TEAMLEAD OPERATIONS - INPUTMANAGEMENT (M/W/D)
Neodigital Versicherung AG
Du begeisterst dich für Sachbearbeitung in der digitalen Welt? Du denkst in Prozessen und brennst für deren Optimierung? Du arbeitest gerne in einem agilen Team mit flachen Hierarchien? Dann bist Du bei uns genau richtig! Deine Aufgaben Disziplinarische Führung und Motivation eines Teams von Operations Mitarbeiter:innen Steuerung und Sicherstellung der Erreichung von Service-Level-Agreements Strategische Personalentwicklung Verarbeitung der eingehenden Dokumente, Daten und Informationen über alle Eingangskanäle Prozessüberwachung und – optimierung im Dokumenteneingang Zusammenarbeit mit anderen Fachabteilungen Identifikation und Umsetzung von Automatisierungspotenzialen in der Prozesskette Outbound Telefonie First Level Bearbeitung in der Bestandsverwaltung Dein Profil Erfolgreich abgeschlossene kaufmännische Ausbildung oder vergleichbare Qualifikation Mehrjährige Berufserfahrung in deinem Ausbildungsberuf Erste Führungserfahrung ist von Vorteil Verständnis für digitale Prozesse und Technologien Ausgeprägte Kunden- und Serviceorientierung Kommunikationssicherheit Begeisterung für neue Technologien und sicherer Umgang mit allen gängigen IT-Systemen und Kommunikationsmedien Team- und Lösungsorientierung Sehr gute Deutschkenntnisse in Wort und Schrift Wir bieten Ein interessantes Aufgabengebiet in einem Technologieumfeld ohne Softwarehistorie Eine intensive Einarbeitung in einem erfahrenen und kompetenten Team Ein agiles Arbeitsumfeld mit Freiräumen zur aktiven Mitgestaltung unserer digitalen Versicherung Eine Festanstellung und marktgerechte Bezahlung Flexible Arbeitszeitgestaltung für eine gute Work-Life Balance Flexible Home-Office Regelung (die zu deinem Leben passt!) Bürohunde in allen Farben und Größen Gerne darfst du auch deinen eigenen Hund mit ins Büro bringen #J-18808-Ljbffr Neodigital Versicherung AG
Vacancy posted 19 hours ago
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