Account manager

Job Description

Job Description

Account Manager – Commercial HVAC Services

Location: Canton, OH

Compensation : $85,000–$90,000/year + Commission & Performance Bonuses

Additional Perks:

• Company vehicle or vehicle allowance
• Company cell phone
• Company laptop

About PremiStar

PremiStar is one of the nation's leading providers of commercial HVAC, plumbing, building automation, energy services, and mechanical solutions. Through its network of operating companies, PremiStar delivers comprehensive facility services to commercial and industrial customers across the country.

Known for technical expertise, exceptional customer service, and long-term partnerships, PremiStar offers employees the stability of a national organization while maintaining the collaborative culture of a local team.

The Opportunity

PremiStar is seeking an experienced Account Manager to join our growing team in Canton, OH.

In this role, you'll manage and grow relationships with existing commercial customers while identifying opportunities to expand recurring service agreements, equipment replacements, and additional mechanical services. You'll serve as a trusted advisor, helping customers maximize the performance of their HVAC systems while driving long-term customer satisfaction and revenue growth.

If you're passionate about building relationships, solving customer challenges, and growing commercial accounts, this is an outstanding opportunity to join an industry leader.

What You'll Do

• Build and maintain strong relationships with commercial and industrial customers.
• Serve as the primary point of contact for customer service and account management.
• Grow existing accounts by identifying opportunities for preventive maintenance agreements, repairs, equipment replacements, controls, plumbing services, and other mechanical solutions.
• Renew maintenance agreements and negotiate contract extensions.
• Identify equipment replacement opportunities by evaluating equipment condition, repair history, and lifecycle costs.
• Prepare service proposals, maintenance agreements, repair quotations, and budget pricing.
• Review technician reports and communicate recommendations to customers.
• Coordinate with service managers, dispatchers, technicians, estimators, and operations teams to ensure projects are completed successfully.
• Respond to customer RFPs and develop customized service solutions.
• Maintain accurate CRM records, forecasts, and account activity.
• Resolve customer concerns while delivering an exceptional customer experience.
• Represent PremiStar with professionalism, integrity, and a commitment to safety.

What We're Looking For

• 3+ years of experience in commercial HVAC service sales, account management, facilities management, or mechanical contracting.
• Experience selling commercial HVAC service agreements, repairs, retrofits, or equipment replacement projects.
• Strong understanding of commercial HVAC systems, building automation systems (BAS), controls, and mechanical equipment.
• Ability to read mechanical drawings and construction documents is a plus.
• Experience preparing service proposals and maintenance agreements.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong organizational skills with the ability to manage multiple customer accounts.
• Proficiency with Microsoft Office.
• Experience using Microsoft Dynamics 365 or similar CRM software is preferred.
• Bachelor's degree in Business, Marketing, Engineering, Construction Management, or a related field is preferred but not required.
• Valid driver's license with a clean driving record.

Compensation & Benefits

• $85,000–$90,000 base salary
• Commission and performance bonus opportunities
• Company vehicle or vehicle allowance
• Company cell phone and laptop
• Medical, dental, and vision insurance
• 401(k) with company match
• Company-paid life insurance
• Paid time off and company holidays
• Professional development and ongoing sales training
• Career advancement opportunities throughout the PremiStar family of companies
• Stable, growing organization with long-term career potential

Why Join PremiStar?

Join one of the nation's leading commercial mechanical service organizations and help customers keep their facilities operating at peak performance.

You'll work alongside experienced service professionals while building long-term client relationships, identifying growth opportunities, and helping customers develop proactive maintenance and capital improvement strategies. Backed by the strength of the PremiStar family of companies, you'll enjoy excellent earning potential, career advancement opportunities, and the support of a team committed to your success.

If you're looking for a rewarding sales career with a respected industry leader, we'd love to hear from you.