Maintenance, Reliability & Engineering Manager North America

Maintenance, Reliability & Engineering Manager North America

Fenner Dunlop is looking for a motivated and customer-focused Maintenance, Reliability & Engineering Manager North America to join our team in Pittsburgh, Pennsylvania. Reporting to the Head of Operations, this role is responsible for providing regional leadership, oversight, and accountability for maintenance, reliability, plant engineering, and related operational technology activities across North American manufacturing facilities. This role ensures that each plant's maintenance and engineering supervisors, plant engineers, maintenance technicians, and assigned teams are effectively managing equipment reliability, minimizing downtime, supporting safe operations, and executing engineering projects that improve plant performance.

This position is expected to establish clear standards, expectations, and accountability across all plants to ensure maintenance and engineering work is planned, completed, and accurately documented in the CMMS system, including uptime and downtime. The role partners closely with Plant Managers, Operations, Supply Chain, Engineering, Safety, Quality, Purchasing, IT/Operational Technology, and external contractors to support production needs, protect customer delivery commitments, and improve long-term plant reliability across North America.

Fenner Dunlop, a Michelin Group company, designs and manufactures the widest range of bulk material handling conveyor belts in the world. We strive to be the premier provider of the safest and most reliable conveyor belting and services to a variety of heavy industrial markets such as coal mining, hard rock mining, sand, gravel, wood handling, power generation, pulp and paper. Fenner Dunlop provides North American made belting, manufactured at our facilities located throughout the United States and Canada. For over 150 years, Fenner Dunlop has researched, designed, developed, manufactured, and tested its conveyor belting products, supporting nearly any type of conveyor application, and providing the right solutions to protect conveyor system investments in the harshest conveying environments.

What You'll Do

Maintenance Leadership and Regional Oversight

• Provide leadership, direction, and oversight to plant-level maintenance and engineering supervisors to ensure maintenance teams are effectively managed at each facility.
• Ensure each plant has clear daily maintenance priorities and that work is completed safely, efficiently, and on schedule.
• Establish consistent expectations across all plants for work quality, urgency, communication, accountability, documentation, and follow-through.
• Monitor maintenance activity, response times, equipment issues, downtime, and completion of assigned work across all facilities.
• Ensure plant-level maintenance leaders are properly training, equipping, and holding their teams accountable for performance.
• Provide technical and leadership guidance to plant maintenance supervisors, plant engineers, maintenance technicians, and other team members as needed.
• Ensure each maintenance team supports the overall needs of its plant in a positive, professional, collaborative, and solution-oriented manner.

Reliability and Preventive Maintenance

• Develop, standardize, and oversee preventive, predictive, and reliability-based maintenance programs across North American facilities.
• Ensure each plant is actively driving reliability improvements to reduce unplanned downtime, repeat failures, and production interruptions.
• Ensure maintenance plans, schedules, and resource requirements are aligned with production needs at each facility.
• Review equipment history, downtime trends, maintenance costs, SCADA data, and recurring issues across plants to identify root causes, reliability risks, corrective actions, and improvement opportunities.
• Ensure plant teams conduct root cause analysis for equipment failures and implement sustainable countermeasures.
• Support reliability-centered maintenance, condition-based monitoring, predictive maintenance, and asset lifecycle improvement initiatives across the region.
• Ensure plant teams recommend and implement changes to equipment, processes, spare parts, or maintenance practices to improve safety, uptime, reliability, production efficiency, and operating performance.
• Ensure preventive maintenance tasks are completed on time and properly documented at each plant.

Engineering Projects and Capital Improvements

• Provide oversight and support for plant engineering, reliability, and capital projects across North America from concept through implementation.
• Ensure plant teams develop appropriate project scopes, timelines, budgets, resource plans, technical requirements, and implementation plans.
• Coordinate with plant leadership and internal and external resources, including contractors, vendors, suppliers, and regulatory parties, as needed.
• Support equipment design reviews, layout planning, installation, commissioning, validation, and post-project follow-up across facilities.
• Ensure equipment and spare parts specifications are properly defined and that procurement, installation, modifications, and upgrades are properly supported.
• Ensure engineering projects meet safety, quality, regulatory, engineering, and company standards.
• Monitor project progress, risks, technical deliverables, and performance metrics, and report status to leadership.
• Ensure all engineering project work, equipment changes, downtime impacts, contractor work, and follow-up actions are documented appropriately in the CMMS system.

Technical Engineering Support and Documentation

• Provide regional technical oversight and support to help plants analyze and resolve complex equipment and reliability issues.
• Ensure plant teams review drawings, perform technical calculations where required, and ensure equipment modifications meet engineering, safety, quality, and regulatory standards.
• Ensure engineering documentation, equipment standards, as-built drawings, technical files, and equipment records are maintained consistently across plants.
• Review and use reports on downtime trends, reliability metrics, corrective actions, project status, and equipment performance to support regional decision-making.
• Prepare and deliver technical documentation, training materials, standards, and presentations to plant leadership and stakeholders as needed.
• Serve as a regional technical liaison with suppliers, contractors, vendors, and internal teams.

CMMS, Downtime, and Documentation Compliance

• Establish and enforce CMMS expectations across all North American plants for maintenance and engineering work.
• Ensure plant teams accurately enter and maintain work orders, preventive maintenance, corrective maintenance, project work, contractor work, labor time, parts usage, equipment history, and follow-up actions in the CMMS.
• Ensure equipment uptime and downtime are documented accurately and consistently in the CMMS to support reporting, planning, reliability analysis, customer delivery planning, and capital decision-making.
• Review CMMS compliance and open work orders across plants and ensure prioritization is based on safety, production impact, reliability, customer commitments, and urgency.
• Use CMMS data to identify recurring issues, track plant and regional performance, support budgeting, and drive continuous improvement.
• Hold plant-level maintenance leaders accountable for timely and accurate CMMS usage by their teams.

SCADA and Operational Data Oversight

• Oversee the use of SCADA information and other operational data across North American facilities, including equipment performance, uptime, downtime, cycle times, process conditions, and production reliability.
• Ensure SCADA data is used to inform maintenance priorities, troubleshooting, preventive maintenance planning, reliability improvements, and engineering project decisions.
• Partner with Operations, Engineering, and IT/Operational Technology to review data trends and identify opportunities to improve equipment performance, process stability, production efficiency, and product quality.
• Support reporting, dashboards, and data tracking tools that improve visibility to plant and regional performance.
• Ensure plant teams have strong system, computer, data, and SCADA capabilities and are using available information to support decisions.

Downtime Planning and Supply Chain Coordination

• Ensure each plant coordinates planned downtime, maintenance outages, equipment repairs, and project-related interruptions with Operations and Supply Chain.
• Ensure downtime is planned to minimize disruption to production schedules, customer orders, and delivery commitments.
• Require plant teams to review customer delivery risks with Supply Chain and Operations before scheduling significant maintenance work or engineering projects.
• Ensure downtime requirements, timing, expected duration, risks, and recovery plans are communicated clearly to all affected departments.
• Support contingency planning when equipment issues or unplanned downtime may affect order fulfillment or customer delivery dates.

Leadership, Collaboration, and Plant Support

• Maintain and model a positive, professional, and collaborative attitude when working with employees, leaders, contractors, vendors, suppliers, and cross-functional teams.
• Ensure plant maintenance and engineering teams actively support the overall needs of their facilities by helping remove barriers, resolve issues, and keep production running safely and effectively.
• Partner with Plant Managers, Operations, Supply Chain, Quality, Safety, Purchasing, Engineering, Finance, and IT/Operational Technology in a solution-oriented manner to support plant and regional priorities.
• Promote teamwork within maintenance departments and across all facilities.
• Demonstrate urgency, accountability, and ownership when responding to equipment issues, project needs, production concerns, and customer delivery risks.
• Support a culture where maintenance is viewed as a reliable partner to the plant, focused