Financial Counselor - Patient Access - Full-Time

The Financial Counselor performs procedures pertaining to all self-pay patients and patients who have insurance coverage but are unable to pay their out-of-pocket portion. Counsels patients to determine eligibility for programs that are available through the state welfare department and/or the financial assistance program at Woman's Hospital. Works closely with the Office of Eligibility in order to resolve issues that may cause a negative income on the cash flow of the hospital. Devises a payment schedule according to the guidelines of Woman's Hospital. Schedules and oversees the Financial Assistance Committee meetings in order to have documentation ready for review bimonthly. Acts as a buffer when the director and other managers are unavailable in order to prevent issues from escalating.

Requirements:

• High school diploma or equivalent.
• Certified with State of Louisiana as a Medicaid Application Specialist or obtain certification when the next certification class is available through the State of Louisiana.
• Five years hospital or healthcare business office experience (insurance, pre-certification, collections, Medicaid program of Louisiana, etc.).

Responsibilities:

• Sees patients in timely manner at Woman's to qualify patients for the Financial Assistance Program or Medicaid.
• Obtains all required documentation and completes application per program imposed deadlines once patient is chosen for possible Medicaid or Financial Assistant Program. All Charity Care letters and/or forms are sent out within 3 days from request date.
• Demonstrates a thorough knowledge of the job and the ability to relay relevant information to patients regarding the Financial Assistance or Medicaid application process.
• Visits all potential Financial Assistance patients in their room with the intent of obtaining Financial Assistance or Medicaid applications as needed.
• Utilizes the Epic system every day to ensure all accounts are worked on in a timely fashion and are coded correctly.
• Utilizes vast knowledge of Financial Assistance approval and denial software for all Financial Assistance screenings.
• Any other duties as assigned by Woman's Hospital.

Schedule:

Full-Time

Monday - Friday

Pay Range:

Hourly/Non-Exempt

$17.00 - $24.00

A Work Experience with Purpose

Woman's is one of the largest specialty hospitals in the country dedicated to the care of women and infants. Nationally recognized for exceptional patient care, innovative programs, and a supportive work environment, we consistently exceed state and national benchmarks for patient satisfaction-a reflection of our commitment to those we serve.

We're home to Louisiana's largest delivery service and perform thousands of procedures annually, including over 8,500 surgeries and 35,000 breast procedures. Woman's was the first hospital in the Baton Rouge area to earn Magnet designation for nursing excellence, and we're honored to be named one of Modern Healthcare's Best Places to Work in Healthcare year after year.

We are proud of the care our staff provides to patients-and to one another-every day.

For more information or to contact our recruiting team, email us at View email address on click.appcast.io.

Woman's Hospital is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.