Risk Manager

Job Title

Risk Management Director

Job Description

The City of Fort Myers strives to be an employer of choice and most of our employees turn jobs into long term careers. The salary shown in the job description is the full range for this position from entry to later career. NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ON QUALIFICATIONS AND RELEVANT EXPERIENCE. FLSA Status: Exempt Safety Sensitive: NO Level II Screening: NO

Under the general direction of the Director of Human Resources, provides direction and management for all activities of Risk Management within the City of Fort Myers. This position is responsible for managing the City's self-insurance claims process and providing supervision for the Risk Management operations. Performs technical, administrative, and supervisory work in planning, organizing, directing, and controlling resources to minimize the adverse effects of accidental losses at the lowest costs. Assures the Risk Management functions are carried out in accordance with State and Federal regulations, approved City ordinances, union agreements, and administrative regulations. Recommends, implements and administers policies relative to Risk Management. This position coordinates all risk identification and evaluation activities related to City property and operations to include oversight of safety programs and training. This job has supervisory responsibilities.

Responsibilities and Reporting During an Emergency Situation: Essential Employees may be required to work during a declared emergency. Depending on the nature of the emergency, this may require working around the clock for several days on short notice. Non Essential Employees will not be required to work during a declared emergency. The employee's Department Head will determine when the employee will be required to work.

Duties/Responsibilities

• Manages the City's self-insurance programs and analyzes potential financial exposures.
• Establishes loss prevention standards and evaluates alternative approaches to address losses and exposures.
• Develops, implements, and monitors the adjustment of liability, subrogation, and property loss issues, and develops presentations to communicate risk management policies.
• Develops, implements and supervises claims administration programs including insurance coverage, claim review/processing and recovery of expenses paid relative to damage to City property.
• Administers and supervises the City's self-funded workers' compensation program, including the return-to-work coordination.
• Negotiates insurance contracts and financing programs for liability, workers' compensation, and diverse multi-location properties; monitors the performance of internal and outsourced claims services and make recommendations to the Director of Human Resources.
• Collaborates the processing and negotiations of first-party claims with property and flood insurance carriers.
• Responsible for the effective supervision of Risk Management operations including customer service, budget preparation and monitoring, purchasing and financial transactions, prioritizing and assigning work, and related activities. This includes developing, implementing, supervising and preparing forecasts of insurance and other risk management costs for budget, benchmarking and planning purposes.
• Coordinates and implements city-wide safety and health policies, programs and development training and inspections programs.
• Reviews and verifies certificates of insurance and develops standards for purchase orders, contracts, agreements, leases, special events, and other documents and agreements to insure proper coverage and/or risk transfer.
• Works in conjunction with attorney, insurance adjuster, etc. in the investigation, defense and settlement of claims.
• May be required to operate a motor vehicle in performance of assigned tasks.
• Represents City at local, state, and national risk management functions and on boards and committees.
• This position requires regular and reliable attendance and the employee's physical presence at the workplace
• Perform related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of municipal organizations.
• Proficient in the use of word processing, spreadsheet, database and presentation software.
• Knowledge of standard concepts, best practices and procedures in risk management, insurance, and workers compensation.
• Knowledge of principles and practices of effective administration to include directing, planning, evaluating, and organizing.
• Knowledge of personnel functions, including workers' compensation, claims processing, liability, and casualty claims.
• Knowledge of effective supervisory principles and techniques.
• Knowledge of in-depth legal, medical and claims terminology related to risk management
• Skill in collaboration with many stakeholders
• Skill in listening
• Skill in Customer Service
• Skill in organization, attention to detail, prioritization, and time management
• Skill in file management and tracking
• Skill in research of claims and negotiation settlements

• Ability to be adaptable to performing under frequent deadlines and/or in response to emergencies

• Ability to speak clearly and persuasively in positive or negative situations.
• Ability to establish and maintain effective working relationships with supervisor, support staff and other departments.
• Ability to learn State and City Laws, case law, regulations, policies and practices related to Risk Management.
• Ability to relate and respond to people beyond giving and receiving instructions, to include applying consistent courtesy and tact in considerable public contact and/or confrontational situations.
• Ability to apply sound judgment and interpretation based on acquired knowledge in circumstances where limited standardization exists.
• Ability to review essential functions for efficient results and accuracy.
• Ability to draw valid conclusions in task processing and prioritization.

Minimum Requirements

• Bachelor's degree from an accredited college or university in Business Administration, Risk Management, Industrial/Safety Engineering or related field AND a minimum of six (6) years of progressively responsible experience in Risk Management, which includes two (2) years of supervisory experience; OR an equivalent combination of education, experience, and training that provides the required knowledge and abilities?
• A valid Florida Driver's License with an acceptable driving record.

PREFERED REQUIREMENTS:

• Associate in risk management (ARM) certification

Physical Demands and Working Conditions

This work typically requires the following physical activities to be performed.

• Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching.
• Pushing – use upper extremities to press against objects with force, or thrust forward, downward, outward.
• Climbing – ascending, descending ladders, stairs, ramps, requires body agility.
• Crawling – moving about on hands, knees, or hands, feet.
• Crouching – bending body forward by bending leg, spine.
• Reaching – extending hands or arms in any direction.
• Repetitive Motion – substantial movements of wrists, hands, fingers.
• Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
• Feeling – perceiving attributes of objects by touch with skin, fingertips.
• Fingering – picking, pinching, typing, working with fingers rather than hand.
• Grasping – applying pressure to object with fingers, palm.
• Standing – for sustained periods of time.
• Stooping – bending body downward, forward at waist, with full motion of lower extremities and back.
• Talking 1- expressing ideas by spoken word
• Talking 2 – shouting to be heard above ambient noise.
• Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
• Visual Acuity 2 - color, depth perception, field of vision.
• Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.
• Visual Acuity 4 - operate motor vehicles/heavy equipment.
• Visual Acuity 5 -close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts.
• Walking - on foot to accomplish tasks, long distances, or site to site.
• Hearing 1 – perceiving sounds at normal speaking levels, receive information.
• Kneeling – bending legs at knee to come to rest at knees.
• Lifting – raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
• Mental Acu