Resident Manager - House 55, Brooklyn, NY 11201

Exceptional Operations. What does it take to keep a residential community running seamlessly while delivering an exceptional experience for every resident? Rose Associates is seeking an experienced, hands-on Resident Manager to lead daily building operations and maintenance at House 55 in Brooklyn, New York. This is an opportunity to take ownership of building performance, lead and develop on-site staff, and ensure the property is maintained to the highest standards. Working closely with property management, residents, vendors, and internal teams, you’ll play an essential role in creating a safe, comfortable, and welcoming environment where residents are proud to call home. Established in 1925, Rose Associates is a recognized leader in multifamily and mixed-use real estate, operating more than 30,000 residential units across approximately 250 properties from Philadelphia to Boston. As a woman-owned company, we combine a century of real estate expertise with a commitment to excellence, integrity, and inclusion. Our teams work together to protect asset value, build lasting relationships, and deliver an exemplary living experience for residents. Oversee daily property operations and maintenance, prioritizing resident concerns and ensuring timely, effective resolution. Coordinate preventive maintenance, inspections, repairs, and equipment servicing to support reliable building performance. Monitor building systems, identify operational issues, and implement corrective measures to maintain the property to high standards. Implement company maintenance procedures and ensure compliance with applicable building codes, regulations, and safety requirements. Oversee building staff responsibilities, staffing needs, and daily work assignments to support efficient property operations. Provide direction, training, and ongoing feedback to promote accountability, teamwork, and high-quality service. Communicate effectively with residents, property management, vendors, contractors, and internal departments to keep operations running smoothly. Coordinate contractors and vendors for repairs, specialized services, and building improvement projects. Obtain and review vendor quotes, coordinate scheduling, manage service contracts, and monitor work quality and contractual obligations. Conduct regular property and safety inspections and ensure maintenance activities meet established standards. Respond to building emergencies, coordinate resources, and oversee corrective and preventive actions. Investigate and document incidents and maintain accurate records of maintenance activities, repairs, and inspections. Assist with developing and managing the building maintenance budget. Monitor expenditures and budget variances, identify opportunities for cost savings, and communicate recommendations to property leadership. Ensure compliance with applicable laws, regulations, company policies, and inspection requirements. Partner with property management to protect the asset, improve operational efficiency, and maintain a consistently high standard of resident service. At least four years of experience in maintenance and staff management. Experience opening and operating a new-construction, lease-up residential building. Strong knowledge of building mechanical systems and maintenance practices, with the ability to identify issues and implement cost-effective solutions. Familiarity with sustainable energy practices, building efficiency, and modern security technologies. Experience coordinating vendors, service contracts, maintenance budgets, and building safety programs. Proficiency in Microsoft Office and property management software, including Yardi. Willingness to respond to emergencies and remain on call 24 hours a day. Ready to Make Your Mark at House 55? This is more than a building operations role. It’s an opportunity to lead a team, maintain a high-performing property, and make a meaningful difference in residents’ everyday lives. Join Rose Associates at House 55 and help deliver a residential experience defined by comfort, reliability, and exceptional service in the heart of Brooklyn. This is an on-site position requiring movement throughout the building, including ascending and descending stairs and ladders, accessing small or confined spaces, and lifting or moving objects weighing more than 50 pounds. The role involves exposure to varying environmental conditions and requires availability for emergency response and 24-hour on-call responsibilities. Employees must be able to perform essential job functions in residential environments where domestic pets, including dogs and cats, may be present in common areas and occupied apartments. Reasonable accommodations will be considered for qualified individuals with disabilities, consistent with applicable law. Employment decisions are made without discrimination based on any characteristic protected by applicable federal, state, or local law. Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview.