Cash Application Analyst

SUMMARY OF JOB PURPOSE:

Responsible for the preparation and analysis of data related to the billing adjustment and cash application processes. Is the subject matter expert for the system applications used by billing adjustment and cash application teams and assist with project work and process improvements. Identify alternative solutions, project consequences of proposed actions and implement recommendations in support of Sysco goals.

Provide guidance to the Global teams, USBL sites, Central Warehouse sites and internal associates to ensure that transactions are processed according to Sysco Accounting standards and within all agreed upon service levels (SLA).

DUTIES AND RESPONSIBILITIES:

Performs activities related to Cash application and billing adjustments for all USBL Sites including escalation, approval, research support and resolution of Level 2 discrepancies.

Assist the AR Manager in the day-to-day support of the Global/Credit teams, acting as a go-to resource for issue resolution. Assist the teams with root cause analysis of customer and/or transaction issues and help solve them.

Complete daily review and research of all USBL cash clearing accounts for cash on account/unidentified payments and open obligations to sure that these items to get resolved.

Analyze the root cause for level 2 requests and identify improvements for our global team members

Liaison with Sysco internal teams and SBS Global teams to ensure service levels and quality requirements are achieved.

Ensure that Global partners are following standard operating processes (SOP).

Provide access to High Radius for all Sysco new associates, along with troubleshoot issues for our global teams, sales consultants, credit team and USBL sites

Approve the billing adjustments that are exceptions in the auto process within SUS for USBL sites.

Assist credit team with analyzing complex customer account reconciliations

Work with Global Cash Application, Cash Application Support and Billing Adjustment teams to facilitate High Radius and SUS exceptions, perform root-cause analysis for why these are not auto-posting within the systems.

Oversee enrollment for customer payment portals and assign access to these portals for designated associates

Address issues related to customer portals/missing remits for Global Cash Application team

Responsible for troubleshooting errors received by the Global teams when processing within SUS/Workday/CORA AP Buyer Portal and updating SUS/Blue Zone scripts

Process and track Corp promotional credits for all USBL sites

Work with BT/FTR directly for missing files/payments/ duplicates in High Radius

Assist AR partners as Sysco acquired companies that are converted to SBS

Work with credit analysts and customers to update bank account details for ACH/EFT and wires payments due to Sysco moving/updating bank accounts

Assist Global teams with billing adjustment and cash application processing as a contingency/flex resource

Attend, and lead as needed, departmental and cross-functional meetings and report back to the AR Manager the status, issues, etc

Develop process metrics and reporting that drive operating efficiencies.

Identify departmental inefficiencies and develop tools/processes for improvement.

Create SOP documentation for processes as identified by management

Liaises closely with USBL Sites, Corporate Finance, General Ledger department, and other Finance functions as well as SBS management as appropriate

REQUIRED MINIMUM EDUCATION:

High School Diploma required, Associate’s Degree or higher preferred

REQUIRED MINIMUM EXPERIENCE:

2-4 years experience in Accounts Receivable, Credit and/or Collections with knowledge of departmental function, terminology and interrelationships.

ABILITIES AND SKILLS:

Basic working knowledge of commonly used Cash Application concepts, practices and procedures.

Root-cause analysis skills to identify reasons for exceptions

Ability to work across functions with GOP’s.

Proficiency with Microsoft Office and specialized accounting / finance software ERP Systems (e.g, SUS, High Radius, Salesforce, Workday)

Ability to prioritize tasks and work in a fast pace environment.

Good oral and written communication skills.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.