District Leader, FS

CVS Health Multi-Unit Retail Operations Leader

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Multi-unit retail operations leader with a passion for developing talent that drives operational excellence resulting in exceptional patient and customer outcomes:

• Operations – 50%
• Responsible for the overall retail store operations in assigned district (including Front Store and Pharmacy) to include the following:
• Develops and executes district business plans and strategies to deliver on all financial measures: o P&L Management o Sales and Script budgets o Inventory Management (Front Store and Pharmacy) o Payroll Management (Front Store and Pharmacy) o Asset Protection and Shrink budget accountabilities Knows the competitive landscape and business trends and uses the information to proactively plan and capitalize on these potential opportunities.
• Managing Existing Programs/Service
• Aligns front store and pharmacy teams on new and existing programs and services and execution expectations within the District
• Responsible for aligning team to deliver on healthcare outcomes and initiatives
• Communicates District plans and problem solves on store related issues
• Accountable for creating/leading District culture that ensures differentiated customer experience.
• Ensures compliance with federal, state and local laws and regulations pertaining to pharmacy
• Responsible for ensuring compliance with all community responsibility activities
• Talent – 30%
• Talent Agenda
• Develops and executes district talent plan to align region and division priorities
• Responsible for creating a culture in the District that promotes colleague growth and engagement.
• Responsible for the high quality and consistent execution of all colleague training and development programs
• Succession Plans/Development
• Accountable for District succession plans and development
• Responsible for creating a pipeline of talent, hiring and developing Store and Pharmacy Managers, Staff Pharmacists and interns
• Ensures store staffing plans considered at district level
• Responsible for developing and mentoring future District Leadership talent
• Accountable for ensuring the District has the right talent focused on delivering appropriate outcomes
• Portfolio Growth – 20%
• Acquisitions/Real Estate
• Provides market specific input and knowledge towards the development of the acquisition and real estate strategy
• Implements real estate strategy and provides acquisition support
• Responsible for identifying file by and acquisition leads, cultivating relationships with competitors, and ensuring retention of file buy assets
• New Programs
• Responsible for District execution and delivery of key programs and services taking into account unique district attributes
• Responsible for implementation of new programs in both front store and pharmacy

Required Qualifications

• Applies Growth Mindset – actively seeks new ways to grow and be challenged for the better of the enterprise
• Demonstrates Deep Understanding of the Business and Market – applies knowledge of our business to best serve our customers and clients
• Thinks and Acts Strategically – keeps focused on long-term, strategic goals while executing against short-term objectives. Identifies potential risks and subsequent mitigation strategies
• Ensures Outcomes – collaborates with others to consistently deliver results that make a difference
• Engages and Inspires – instills a sense of energy and excitement and fosters pride in our purpose
• Builds High-Performing Teams and Develops Talent
• Completion of our LEARNRx program within 120 days of hire
• Communicates to ensure readiness to execute programs

Preferred Qualifications

• 3+ years experience as a multi-unit manager or 5 years as a GM in a big box retailer
• Prior Retail experience preferred
• Prior Pharmacy experience preferred
• Management and supervisory experience of pharmacy staff across multiple business units preferred.

Education

• Bachelor's degree or 8 years relevant experience will be accepted in lieu of a Bachelor's degree
• Pharm Tech License preferred
• BS or PharmD in Pharmacy preferred

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.