Front Desk/Receptionist

Job Description

Job Description

We are a fun and friendly senior community looking for an outgoing and organized receptionist. This position is for normal business hours and full-time. We offer competitive pay for the position.

Essential Duties and Responsibilities: Other duties may be assigned.

• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, and other information.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Monitors visitor access.
• Receives, sorts, and routes packages.
• Maintains copy/fax machine, assists users to make copies and sends faxes, and retrieves and routes incoming faxes.
• Orders, receives, and maintains office supplies.
• Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Performs other clerical duties as needed, such as filing, photocopying, and collating.
• Assist in creating and completing employees' files upon hire with appropriate certifications and documents; close out employee files upon termination.
• Create and complete resident files upon move-in and close out files upon move-out.
• Update specified documents on a weekly basis, order employee name tags, assist in generating the monthly rent invoices, prepare all correspondence for mailing, summarize guest meals and employee meals, track employee and resident birthdays, assist staff in creating spreadsheets, reports, and documents.
• Performs other tasks as requested by Executive Director or Business Office Manager.