Service Technician (Class A or Class B)

Service Technician (Class A or Class B)

At Suburban Subaru of Troy, we don't just service vehicles we help keep our customers safe, confident, and ready for wherever the road takes them. Subaru owners are loyal, passionate, and expect the best and that starts with our technicians.

We're looking for Class A (Master) and Class B Technicians who take pride in their work, enjoy problem-solving, and want to be part of a team that values craftsmanship, integrity, and continuous growth.

What You'll Do

• Perform work as outlined on repair orders with efficiency and accuracy, in accordance with Lithia and manufacturer standards
• Diagnose and repair vehicle concerns across mechanical and electrical systems
• Complete repairs including engine, drivability, brakes, suspension, HVAC, and electrical systems based on skill level
• Road-test vehicles to ensure quality of repair work and customer safety
• Accurately document repairs, test procedures, and time using company systems
• Maintain a clean and organized workspace, ensuring customer vehicles are treated with care
• Follow all safety standards and manufacturer guidelines
• Stay up to date with Subaru technical training and bulletins
• Communicate effectively with service advisors and team members to ensure an exceptional customer experience

Required Qualifications

• High School diploma or equivalent
• Must be at least 18 years of age
• Valid driver's license with acceptable driving record
• Automotive repair experience:
• Class B: 35 years
• Class A / Master: 5+ years
• ASE certifications required:
• Class B: Minimum of 3 ASE certifications
• Class A: 6+ ASE certifications or ASE Master Technician status
• Ability to diagnose and repair vehicle issues with minimal to no supervision (based on level)
• Strong mechanical and electrical diagnostic skills
• Must provide own tools
• Ability to meet productivity and efficiency standards

Preferred Qualifications

• Subaru or import experience
• Manufacturer certifications
• Experience with drivability and advanced diagnostics
• ASE Master Technician certification (or actively working toward it)

Compensation & Incentives

• Competitive flat-rate pay based on experience and certifications

What Makes Subaru (and This Shop) Different

• Loyal, repeat customer base that values quality work
• Strong focus on safety, reliability, and long-term vehicle care
• Team-oriented culture techs who help each other and take pride in the shop
• Consistent workflow with a mix of maintenance and diagnostic opportunities
• Ongoing training to keep up with evolving Subaru technology

What We're Looking For

• Attention to detail and pride in craftsmanship
• A sense of urgency and accountability
• Positive, team-first mindset
• Willingness to learn and adapt as technology evolves

Benefits

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Equal Opportunity

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.