QUALITY CONTROL TECHNICIAN

Quality Control Technician

Jim Taylor Ford Lincoln is seeking a detail-oriented and process-driven Quality Control Technician to join our team at our Ruston, LA location. This role helps ensure every vehicle meets quality standards before it is returned to the customer.

The ideal candidate is dependable, observant, mechanically aware, and committed to helping the service department deliver consistent, high-quality work. This position is a great fit for someone who enjoys catching issues before they become problems, supporting the team, and helping create a better overall customer experience.

We believe taking care of our people is essential to taking care of our customers. As part of the Jim Taylor Ford Lincoln team, you'll enjoy a comprehensive benefits package that supports your health, growth, and success, including medical, dental, and vision insurance; disability & life insurance; 401(k) retirement plan; paid vacation and five paid holidays; free medical clinic access; free mental & physical therapy services; free access to a nutritionist; employee discount program; ongoing training & career development opportunities; employee referral bonuses; and fun employee appreciation events.

Qualifications:

• Automotive service experience preferred
• High school diploma or equivalent
• Strong attention to detail and observational skills
• Basic mechanical understanding and ability to identify concerns
• Ability to communicate clearly with technicians and service advisors
• Ability to work efficiently in a fast-paced environment
• Valid driver's license and clean driving record
• Strong work ethic and team-oriented attitude
• Dependable, process-driven, and committed to quality

Responsibilities:

• Perform final quality control inspections on completed vehicles before delivery
• Verify repairs were completed properly and vehicles are safe, clean, and ready for pickup
• Road test vehicles as needed to confirm repair quality and vehicle performance
• Check warning lights, fluid levels, basic functions, and overall workmanship
• Identify incomplete or missed items and communicate them clearly with technicians and service advisors
• Help maintain consistency in repair quality and delivery standards
• Support a clean, organized, and safe work environment
• Contribute to a productive, team-focused service department

DRIVE Values in Action At Jim Taylor Ford Lincoln, our Quality Control Technicians help bring our DRIVE values to life every day:

• Dedication taking the extra time to make sure every vehicle is checked thoroughly before delivery
• Responsibility owning the final inspection process and helping protect repair quality
• Initiative catching concerns early and speaking up before a vehicle leaves the shop
• Value helping provide a dependable, high-quality service experience customers can trust
• Empathy understanding that every vehicle returned to a customer reflects the care and attention we put into our work