Housing Residential Facilities Coordinator

Overview About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU! Location Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Job Details Job ID: 296565 Location: Kennesaw, Georgia Full/Part Time: Full Time Regular/Temporary: Regular Job Summary Serves as first point of contact for customers seeking support and information from Housing Facilities. Provides operational and logistical support to the department by coordinating work orders, registering long-term contractor access, database management, daily office operations, and coordination of appropriate ePro requests including quotes and invoices. Responsibilities Reviews, assesses and prioritizes work orders to ensure timely completion and enters into system Enters, assigns and closes all work orders related to preventive maintenance and yearly turn activities Coordinates and monitors the punch, paint and clean process to ensure that residence hall units are ready prior to move-in dates Reviews and collaborates with Occupancy Management for anticipated move-ins to ensure that residence hall units are clean, repaired and are in exemplary condition prior to the student moves Enters, assigns and resolves all bulk work orders related to preventive maintenance and yearly turn activities Assists in requesting and submitting proposals from outside vendors for maintaining proper operation of buildings Researches, submits and follows up on purchase order requests to maintain timely resolution of work orders, ordering of inventory and replacement of equipment and furniture as needed Reviews invoices for accuracy and proper coding prior to submission for processing and payment Coordinates and monitors vendor's performance of building related services Requests building access permissions, documents and maintains training activities and adherence to departmental policies and procedures for all new personnel Assists with the onboarding of staff regarding departmental processes, programs, policies and procedures Reviews residence life health and safety reports, maintenance reports and entry of related work orders Resolves customer service issues pertaining to the department and communicates updates to residents Provides support, direction and information to vendors, staff and service providers as directed by leadership Provides administrative support for the department and leadership, maintains files, policies and procedures and assists in overseeing student assistants assigned to the department Provides leadership with reports per established guidelines and as requested Attends meetings and maintains minutes as assigned Required Qualifications Educational Requirements High School diploma or equivalent Other Required Qualifications Current, valid and unrestricted Georgia driver's license Required Experience Two (2) years related experience Preferred Qualifications Additional Preferred Qualifications An undergraduate or advanced degree from an accredited institution of higher education in a related field Familiar with request for proposals (RFPs), request for quotes (RFQs) Familiar with ePro, StarRez, ChangeGear or similar software packages Compensation The budgeted salary range is $20.11 to $21.46 per hour. Offers are based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits. Abilities, Skills & Core Values Knowledge, Skills, & Abilities Able to handle multiple tasks or projects at one time meeting assigned deadlines Skills Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette USG Core Values Integrity, Excellence, Accountability, and Respect. More details on the USG Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online. USG also supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom. Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University prohibits harassment or discrimination based on race, color, sex, sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status. For additional information or to file a complaint, contact the Office of Institutional Equity at View email address on click.appcast.io. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will be required to drive. This role is considered a position of trust. This position does not require a purchasing card. This position may travel 1% - 24% of the time. This position does not require security clearance. Background Check Standard Enhanced, MVR, 9 Panel Lab Drug Test. Per USG policy, final candidates will undergo a criminal background investigation. How to Apply To apply, visit the provided link in the original posting. #J-18808-Ljbffr Inside Higher Ed