Technical Project Manager

Reporting to: Project Management Lead About the Role Are you a technically-minded project manager who thrives on delivering complex projects? At Pugpig, you'll work hands-on with some of the world's leading media brands to launch apps built on our established digital publishing platform. You'll be the primary point of contact for your clients throughout delivery, collaborating daily with developers, designers and stakeholders to deliver exceptional work on time and on budget. This is a particularly important role as we build on our exceptional momentum in the US market and continue to scale our growth. Key responsibilities: Own the end-to-end delivery of your projects, from scoping and planning through to launch, collaborating with Pugpig's product and development teams throughout Be the client's primary day-to-day contact during delivery, building strong working relationships, sometimes across multiple stakeholders, while the Customer Success Manager holds the longer-term commercial relationship Define and manage project plans, timelines, milestones and budgets, flagging risks early and proactively, and keeping stakeholders informed at every stage Run structured project kick-offs, status meetings and retrospectives to keep momentum, making sure every meeting ends with clear decisions, owners and next steps Proactively manage risk and dependencies, keeping a living log with clear owners, triggers and mitigations Hold the line on scope, logging changes and translating their impact on time, cost and quality into clear options and recommendations Play a key role in the Professional Services team, contributing to budget tracking, resourcing, timesheeting and invoicing processes that keep the wider team running smoothly Embrace AI as a practical working tool, using it to improve how we plan, document and communicate, and spot opportunities to reduce manual effort across the team's processes Identify opportunities to improve how we work and proactively propose solutions. Be prepared to challenge our thinking, your ideas matter About Pugpig We are the best mobile publishing platform on the market and we work with the world's best media companies. We work in close partnership with our customers to conceive, evolve, customise and operate our platforms, so they can focus on their core business. Our platforms power hundreds of apps for the biggest media brands in the world, including Condé Nast, CBS, Boston Globe, The Independent, Hearst, Newsweek and many more. We work with news media, consumer magazines, B2B publishers and membership organisations. Our teams in London and New York offer deep expertise and support to customers around the world. Working at Pugpig Here are some of the things you’ll experience if you come and join us: You’ll be working with the world’s best media companies Alongside an awesome, vibrant team of technology professionals With a set of values that puts an emphasis on quality of life for all of our team members Shorter days on Wednesdays and Fridays Profit share scheme Wellbeing support and healthcare options Volunteering days so that you can support a cause that’s close to your heart Training and conference budgets that help you stay on the top of your game Our values Be the solution We take the initiative and seek to solve problems with creativity. Make tomorrow better We think critically about what will deliver our goals and improve tomorrow; Our future selves will thank us. Zoom out We think big picture and look beyond our immediate field of vision. Be kind We communicate with kindness, openness and respect; We approach interactions with a positive and supportive attitude. Enjoy the ride We have fun and prioritise quality of life, even when we’re up against it. About you You'll be great at managing processes, building relationships and delivering outcomes. You're someone who takes real ownership, stays calm when things get complex, and brings clarity to the people around you. You thrive in a small, dynamic company where your work has genuine impact. You’ll have these skills and qualities: An owner's mindset, treating the scope, budget, timeline and quality of your projects as yours to protect. You have the mindset and skills to independently drive your projects forward Calm under pressure, reducing noise for the team and bringing focus when it matters most Comfortable with project financials, tracking burn, forecasting cost to completion and articulating the cost of delay when trade-offs need to be made You keep delivery visible and honest, tracking actual progress against plan, clearing blockers before they become crises, and making sure your tools reflect reality Customer-centric: you love speaking to customers, understanding and solving their problems. You'll have at least two years' experience in project management or delivery, ideally in a SaaS, agency or tech environment. If you've delivered digital projects for media or publishing clients, either agency or client side, that's a real bonus. You're certainly tech savvy, with a genuine interest in software development and products. An interest in media, publishing or content technology is a real plus. You'll quickly become an expert in our world and work directly with some of the most exciting media brands out there. It would also be advantageous (but not crucial) if you have experience with: WordPress (or any other CMS) Mobile apps Design/UX processes Basic ad tech and analytics (including GA, GTM & GAM) Jira (or similar tools) Managing the whole project lifecycle, including source control and releasing from Dev to Stage to Prod If this role sounds like a great fit, get in touch with us, we’d love to hear from you! Pugpig is committed to promoting an inclusive culture. We believe that diversity leads to a happier and more productive working environment. We welcome suitably qualified applicants from all different backgrounds. Please let us know if you have additional requirements. We are happy to make the necessary accommodations so that we can facilitate a positive recruitment process.