Community Liaison
$50k - $67kRidgeview Institute Smyrna
JOIN OUR TEAM AS A BUSINESS DEVELOPMENT COMMUNITY LIAISON! The Business Development Community Liaison implements the philosophy, policy, procedures, systems, and strategic goals set forth by the senior management team while maximizing referral potentials from assigned accounts and developing new business to achieve the goals and objectives of the business development systems. Your Experience Matters What we're looking for:
- Exemplifies our 5 Star Service to clients, team members, referents, and families.
- Collaborates with local and national leadership team members to identify and cultivate strong community partnerships, elevating the facility's presence in the local market.
- Develop a designated number of qualified business development contacts per week, which will
achieve the overall business development goals and objectives. - Target follow-up meetings with all key referral sources ensure internal and external obstacles to growth and retention are identified, minimized, and/or eliminated.
- Schedules and conducts tours with referral sources, clients, and families.
- Communicates various levels of care to potential clients, families, and referral sources.
- Develop account management list to maintain current account information, and update as
required. - Actively participate with established community relationships in problem solving and works with facility staff to assure issues are resolved during a patients stay and upon discharge.
- Resolves challenges posed by clients and families ambivalent about committing to necessary and beneficial treatment options,
- Empathically but prescriptively leading callers to the next step of deciding on admission,
- Determines the clinical and financial viability of potential admissions,
- Offers high customer service and communication to referral sources, clients, and families.
- Partners with admissions decision-makers and stakeholders, including clients, family members, professional referral sources, facility administration, clinical leadership, admitting physicians, and utilization review coordinators.
- 401(k) + matching
- Health insurance
- 100% company-paid life insurance coverage up to 2x your annual salary
- Vision insurance
- Dental Insurance
- 100% company-paid long-term disability insurance
- Paid time off
- Paid Holidays
- Cafeteria on site
- Employee engagement events
- Employee assistance program
- Employee recognition program
- Free parking
- Career & training development opportunities
- Dynamic and inclusive work environment
- Engaged management team dedicated to your success
- A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations
Vacancy posted 8 hours ago
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