Tennessee Health Link Care Coordinator

Tennessee Health Link Care Coordinator

At Alliance Healthcare Services (AHS), it is our mission to promote wellness in the community. Our not-for-profit organization is the largest comprehensive behavioral health provider in Shelby County. We offer outpatient, intensive outpatient, home-based, and community-based programs, including a continuum of crisis services to over 22,000 residents of Shelby County. We're committed to bringing compassionate and dedicated individuals to help us continue to provide the best services to our community.

Knowledge/Skills/Abilities:

1. Bachelor's Degree or higher in psychology, social work, counseling or health related field
2. 2+ years of working in the medical field; behavioral health preferred
3. Proficient in Microsoft Office: Word, Excel and Outlook
4. Organized with a strong attention to detail; able to multi-task and prioritize as new work comes in
5. Establish and maintain positive working relationships with all clients, AHS employees and community you interact with as an AHS employee.

Key Job Responsibilities:

• Tennessee Health Link (THL) Care Coordinator

o Adhere to the current guidelines set forth by Tennessee Care for THL; following the six (6) service areas

o Coordinates with: medical professionals, clients, families and THL Program Director to provide services.

• Initiate, complete, update and monitor a client's care plan. (Care plans signed by: care coordinator, client/guardian and licensed clinician)

o Initial plan completed within thirty (30) days

o Review plan every six (6) months; or sooner if needed

• Documentation complete within forty-eight (48) hours of service delivery
• Productivity THL Manual describes full obligation designed from TN Care for the THL Care Coordinator position. A few expectations below:

o Case Load 100-120 unique clients

• All clients need to have a minimum of one (1) touch every calendar month

o Daily touch at least eight (8) unique clients; ten (10) services per day

o Billable five (5) of eight (8) daily hours to be billable

Client Support

o Health educate clients promoting mental and physical health

o Transitional care provide high touch support in crisis situations

• Example: Hospitalization
• Participate in discharge plan
• Develop a protocol to assure timely access to follow-up care

o Client and family support identify resources to assist clients and family support

• Meetings and in-services annual trainings mandated for compliance completed on time

Shift Availability:

Full-Time

Additional Requirements:

COVID vaccinations required per AHS policy.

Promoting wellness in the community starts with our employees. At AHS, our employees enjoy many perks. Listed below are just some of the great benefits you as an employee may be eligible for with us.

Health and Wellness

Medical Insurance Coverage

Dental Insurance Coverage

Vision Insurance Coverage

Flexible Spending Account

Long Term Disability Company Paid

Financial Wellbeing

Competitive Compensation Packages

Life Insurance Company Paid

403b Retirement Plan with Company Funded Matching

Employee Discounts provided through Life Mart

Loan Forgiveness options through Federal programs (Public Service Loan Forgiveness and National Health Service Corps)

Work Life Balance

Paid Time Off To include PTO for vacations, illness, and personal days

Flex Days Company given PTO days

Paid Holidays

Alliance Healthcare Service is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, disability, sexual orientation, marital status, or protected veteran status.

EOE M/V/F/H/

"Promoting Wellness in the Community"

Alliance Healthcare Services, Memphis, TN