Wellness Program Manager

WebMD Health Services is part of the WebMD family. We have been designing well-being programs for employers and health plans for over 20 years. Our mission is to empower organizations and their populations to improve well-being through personalized, strategic partnerships. OVERVIEW WebMD Health Services (WHS) is a division of WebMD whose mission is to provide expert guidance that inspires people to take charge of their health. We do this by helping people understand their health risks, make smart health care decisions, and take active steps toward living healthier lives. Our health, well-being and dedicated services power programs from employers, health plans and government organizations and are delivered online, onsite, and telephonically. Learn more at webmdhealthservices.com. WebMD is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. POSITION DESCRIPTION Located at the client site in Richmond VA, the Well-being Program Manager (PM) will work collaboratively with the designated client’s health promotion team and WebMD account team to raise awareness of the onsite programs and the WebMD products and services that enable it. This position is primarily onsite, with travel to other local locations required up to 25% of the time. The PM plays a key role in ensuring client satisfaction, retention, and advocacy. They provide strategic guidance, support program planning, assess impact, and oversee service coordination and promotion. Proactively identifying opportunities for service enhancement and improvement, PMs collaborate with Client Services, Account, and Product Management teams to refine processes and develop innovative solutions. The ideal candidate will have experience in health promotion, health communications, and/or population health management. IN THIS ROLE YOU WILL Lead, manage and grow the Wellness Champion Network in partnership with the South Carolina based Well-being Program Manager. Plan and execute onsite events, including health fairs and local wellness initiatives. Lead weekly meditation sessions, stretch breaks, and other onsite wellness activities. Coordinate and lead onsite flu clinics, biometric screenings and blood pressure checks. Partner with the onsite fitness center manager to plan and lead wellness events. Coordinate and lead well-being meetings, webinars, and internal/external communications. Collaborate with employee resource groups to promote health and wellness programs. Build relationships to drive support from key stakeholders. Develop tailored recommendations for well-being initiatives. Support program evaluation, performance reviews and wellness strategy development. Manage ongoing wellness programs and promotional events. Develop and maintain schedules to ensure the effective execution of health education programs. QUALIFICATIONS, SKILLS, AND EXPERIENCE BA / BS in health-related field required Minimum of 5 years of wellness coordinating, or similar client facing experience required Excellent communication, organizational, multi-tasking, presentation, budgeting, and computer skills Familiarity with Microsoft Office, including Word, PowerPoint and Excel PREFERRED Demonstrated ability to successfully manage multiple relationships with multiple client stakeholders in a dynamic and stressful environment Certified Yoga instructor and relevant experience Strong understanding of behavior change theory Business and technology services experience Professional presence and technical credibility to interact with senior-level customer contacts As a member of WebMD Health Services, you may have access to confidential information that will require you to follow additional protocols to ensure the security of our data. As a core requirement, you must implement and act in accordance with the organization’s information security policies; protect assets from unauthorized access, disclosure, modification, destruction or interference; execute security processes or activities; and report security events or potential events or other security risks to the appropriate parties within the organization. SALARY RANGE $65,000 - $70,000 BONUS ELIGIBLE This position is also eligible for a discretionary company bonus, based upon business results. BENEFITS Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment: Health Insurance (medical, dental, and vision coverage) Paid Time Off (including vacation, sick leave, and flexible holiday days) 401(k) Retirement Plan with employer matching Life and Disability Insurance Employee Assistance Program (EAP) Commuter and/or Transit Benefits (if applicable) Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment. #J-18808-Ljbffr