Deli Manager (Full Time, Flexible Schedule)

Job Description

Job Description

Description:

Deli
Job Description

Reports To: Store Manager

Deli Manager

Who we are at Adams

At Adams, we prioritize creating a warm and welcoming environment for both our customers and team members. We believe exceptional customer service goes beyond meeting needs—it’s about treating everyone with genuine respect, kindness, and appreciation. Each team member is expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and always put customer needs above other tasks. Additionally, we value a workplace where employees treat each other with the same courtesy and respect as our customers, fostering a collaborative and supportive atmosphere that reflects our commitment to service excellence.

What we’re looking for

Adams leaders are expected to coach teams of both new and seasoned team members to provide friendly service to our valued customers, ensuring that each experience reflects Adams’ commitment to providing the quality that defines our brand. For the Deli Manager, this means overseeing deli operations, managing the team, ensuring the quality and freshness of prepared foods and deli products, streamlining workflows, and delivering exceptional customer experiences to achieve business goals.

Your Day-to-Day

• Ensure outstanding customer service by greeting and assisting customers, maintaining high standards, and sharing solid product knowledge.
• Achieve profit margin, payroll, and expense goals while controlling shrink, waste, and production levels.
• Maintain proper stock levels, rotate product for freshness, and ensure appealing displays.
• Order products, check deliveries for quality and quantity, and call in orders to distributors as needed.
• Schedule, supervise, and train department staff; develop an assistant and monitor scheduling coverage.
• Train and educate staff on product handling and rotation to meet health and safety standards.
• Conduct interviews, handle disciplinary discussions, and help employees grow by setting clear goals.
• Address customer complaints to ensure satisfaction and protect the store’s reputation.
• Handle unexpected issues like call-outs, conflicts, and inventory problems quickly and effectively.
• Set the tone for employee morale through positive leadership, clear communication, and regular praise.
• Assign tasks, rotate responsibilities, and delegate work to ensure smooth daily operations.
• Manage inventory and purchasing to meet customer needs and reduce waste.
• Check in with each team member during overlapping shifts to ensure clear communication.
• Review department reports to track performance and support decision-making.
• Keep accurate and organized records to support smooth operations and compliance.
• Conduct interviews, handle employee concerns or corrections privately, and lead performance evaluations.
• Handle customer orders, assist with food prep when needed, and answer phone calls professionally.

What you bring to the Farm

• Decision making skills on behalf of the Deli Department
• Full knowledge on all operations of the Deli; 5 years of Deli experience & 3-5 years of managerial experience
• Awareness and driving support office initiatives
• Windows programs and communication tools
• Work collaboratively, communicate well, and lead a team of co-workers alongside store management
• Exhibit enthusiasm, positivity and/or knowledge about Adams’ products and quality
• Ability to demonstrate, encourage, and set the example of Adams’ culture and value
• Experience gained through growth and leadership within Adams may also be considered, provided the candidate can demonstrate proven ability to lead teams, support daily kitchen operations, and uphold Adams’ standards for quality and service.

Working Conditions

• Must be at least 18 years old
• Consistently move, adjust, and position items weighing up to 50 pounds
• Ability to remain in a stationary position for duration of shift
• Occasionally ascend/descend a stepstool, stepladder, and/or ladder
• Repeating motions that may include the wrists, hands and/or fingers for duration of shift
• Communicate with others to exchange information
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces

Perks of the Job

At Adams, we believe in recognizing and rewarding excellent work with competitive compensation and meaningful benefits. In addition to quality compensation, at Adams you can expect generous medical, dental and vision coverage (for applicable roles), voluntary benefits like pet insurance, paid time off and holiday pay, flexible pay schedules with DailyPay, and best of all, our generous Employee Discount.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions – including skill sets, experience, training, certifications and other business needs.

At Adams, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each situation. We’re committed to providing a supportive and rewarding environment that helps our team members thrive—both professionally and personally.

Disclaimer

The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore Adams retains the right to change or assign other duties to this position.