Logistics Manager

Company Overview BuildASign aims to make it easy and affordable for people to share their message or tell their story with custom and personalized products. We relentlessly innovate and improve to provide customers with exceptional value and an experience that fosters a long-lasting relationship. The Austin, Texas-based organization has grown since the company’s inception in 2005 to include more than 600 employees. BuildASign also operates EasyCanvasPrints.com and AlliedShirts.com. We are passionate about attracting top talent that will relentlessly innovate and continue to help our double-digit revenue and profit growth trajectory. Position Overview The Logistics Manager is responsible for overseeing the day-to-day execution of inbound and outbound logistics operations to ensure the efficient, cost-effective, and timely movement of raw materials and finished goods. This role manages transportation, freight optimization, carrier performance, and logistics-related continuous improvement projects and initiatives. Working closely with Purchasing, Production, Customer Service, and Finance, the Logistics Manager ensures materials are available to support production schedules while maintaining service levels and controlling transportation. This position plays a critical role in supporting operational excellence, customer satisfaction, and company profitability. The Logistics Manager directly supervises the Operations Analysts and leverages operational data, KPIs, and reporting to drive continuous improvement across the supply chain. Key Responsibilities Logistics & Transportation Management Manage all inbound and outbound transportation activities, ensuring timely delivery of raw materials and finished goods. Develop and maintain relationships with freight carriers, brokers, and logistics service providers. Monitor carrier performance, service levels, claims, and freight costs to ensure compliance with company expectations. Identify opportunities to optimize transportation routes, shipment consolidation, and freight spend. Lead freight contract negotiations and transportation-related vendor management activities. Analytics & Continuous Improvement Establish and monitor logistics and supply chain KPIs, including freight spend, on-time delivery, inventory accuracy, claims, warehouse productivity, and transportation performance. Lead root cause analysis efforts and implement corrective actions for service failures and operational issues. Drive continuous improvement initiatives focused on cost reduction, process efficiency, and customer service improvements. Present logistics performance metrics and operational updates to the Exec team and Operations leadership. Utilize data and analytics to identify trends, risks, and opportunities within the supply chain. Team Leadership Provide leadership, coaching, and development to the Operations Analyst and other assigned team members. Establish clear performance expectations and accountability measures. Foster a culture of collaboration, continuous learning, and operational excellence. Partner with cross-functional stakeholders to align logistics priorities with business objectives. Compliance & Risk Management Ensure compliance with company policies, transportation regulations, import/export requirements, and safety standards. Manage freight claims, transportation audits, and logistics-related documentation. Support customs and trade compliance activities as needed. Maintain accurate records and reporting related to logistics operations. Key Qualities and Skills Strong leadership and team development skills. Excellent communication and cross-functional collaboration abilities. Analytical mindset with strong problem-solving capabilities. Results-oriented and focused on continuous improvement. Self-motivated with the ability to manage multiple priorities in a fast-paced environment. Strong business acumen and attention to detail. High level of integrity and accountability. Qualifications/Requirements Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field. 5–8 years of progressive experience in logistics, transportation, warehouse operations, or supply chain management. Previous leadership experience managing employees and operational processes. Strong knowledge of transportation management and supply chain best practices. Experience negotiating with carriers, freight providers, and logistics vendors. Advanced analytical and reporting skills with strong proficiency in Excel. Experience with business intelligence and reporting tools such as QlikSense, Power BI, SQL or similar platforms preferred. Understanding of import/export processes and trade compliance preferred. Fluent in Spanish preferred. Ability to travel domestically and internationally to BuildASign/Cimpress manufacturing facilities. Available to work onsite full-time at our Austin, TX facility. Benefits & Perks Comprehensive health insurance plans. 401(k) retirement savings plan with company match. Paid Time Off, Floating Holiday, Holidays, and Volunteer Time Off. Professional development and team building/company events. Discounts on products produced by BuildASign. #J-18808-Ljbffr