Operations Coordinator

About Us

As part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable moments that create a bond between audiences and our clients. It’s just one reason why we’re the leader in live events.

Summary

The Show Site Operations Coordinator provides administrative, labor, logistical, and operational support to ensure the successful execution of exhibitions, conventions, and special events. This role serves as a critical operational resource by coordinating labor activities, workforce scheduling, timekeeping, payroll administration, purchasing, vendor management, event documentation, operational reporting, and customer support.

This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Dallas, TX.

Essential Duties & Responsibilities

Labor Coordination & Workforce Management

• Coordinate daily labor calls for show site and warehouse operations.

• Coordinate replacement labor and supplemental workforce resources.

• Work with union labor, temporary staffing agencies, and third-party labor providers.

• Track attendance occurrences, no-shows, cancellations, and workforce compliance issues.

Timekeeping & Payroll Administration

• Process labor hours for union, temporary, and supplemental labor personnel.

• Enter and verify payroll information including overtime, parking, travel pay, mileage, and specialty classifications.

• Create, distribute, track, and maintain crew sheets and labor documentation.

• Investigate and resolve payroll discrepancies.

Show Site Operations Support

• Support event execution before, during, and after events.

• Maintain show schedules, event calendars, and operational planning documents.

• Support Operations Managers, Directors, Supervisors, and Foremen with administrative and operational needs.

Procurement, Vendor Management & Financial Administration

• Create purchase orders and manage procurement requests.

• Coordinate with vendors regarding labor, rentals, permits, and event support resources.

• Track invoice status and assist with accruals and budget administration.

Documentation, Compliance & Reporting

• Maintain labor records, attendance documentation, safety documentation, inspection reports, and operational files.

• Generate operational reports supporting workforce planning and event execution.

Education & Experience

• High School Diploma or GED required.

• Minimum two years of experience in operations, event management, workforce coordination, logistics, administration, or related field.

• Strong Microsoft Office skills and communication skills.

Travel Requirements

Travel up to 25%

What We Offer

The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance

• Tuition Reimbursement

• Paid Parental Leave

• Life, Accident and Disability

• Retirement with Company Match

• Paid Time Off

Diversity Commitment

At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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