Teller

Teller PositionFor over 70 years, The First State Bank has remained committed to serving communities and customers alike by providing the products our customers want while staying true to our motto – "Friendliest Bank Anywhere". With this as our foundation, FSB has grown to include fourteen full-service branches loan production offices primarily throughout southeast Texas. Our vision for growth is cemented in staying true to our roots while continuing to add highly motivated, qualified individuals to our already talented team.Tellers establish, expand, and maintain customer relationships by providing extensive, personalized service focused on the specific needs of each individual and business banking customer. This position devotes much of the workday to building long-term relationships with customers through high quality and friendly service.Duties and Responsibilities:Upholds the Bank's standard of exceptional customer service while promptly, and efficiently, processing customer transactionsPromotes positive public relations by providing professional, pleasant greetings, maintaining eye contact, smiling, and addressing customers by nameContributes to the attainment of branch sales goals and related objectives by promoting the Bank's products and services as well as generating leads and referralsProtects the Bank's financial interests by controlling and balancing the assigned cash drawer and following policies and procedures to minimize lossesAnswers telephone inquiries and directs questions to the appropriate office personnelResearches customer questions and resolves account issues, when applicable, to help maintain customer relationshipsPerforms routine office and clerical duties (i.e. filing signature cards, preparing bank bag pickup, processing night deposits, ATM custodian, etc.)Acts as a point-of-contact for customers seeking to open a new accountReviews documents for accuracy and/or legal compliance and verifies the identity of account holdersComplies with all applicable laws, regulations, and Bank policies, including those related to BSA/AML/CFT/OFAC, ACH, and Regulations CC & DD (Funds availability & truth in savingsPerform other duties as assignedRequired Skills/Abilities:Excellent verbal and written communication skillsProficient with Microsoft Office Suite or related software programExcellent problem-solving and analytical skillsTime management and prioritizationEducation/Experience:High School diploma or GED required, Associate's or Bachelor's from an accredited college or university is preferredCash handling experience required in lieu of college educationPrior banking experience is highly preferredPhysical Requirements:Prolonged periods sitting at a desk and working on a computerMust be able to lift up to 25 pounds at timesEOE/Veterans/Disability