Front Desk Associate

Job Description

Job Description

Benefits/Perks

• Career Advancement Opportunities
• Competitive Compensation
• Fun Working Environment
• Interact with Pets

Job Summary
Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy facility. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that our facility is a welcoming place. 

Responsibilities 

• Greet owners as they arrive
• Check-in dog clients for their appointments
• Collect and confirm pet and owner information
• Answer phones
• Schedule, confirm, and cancel appointments
• Process payments 
• Other administrative duties, as assigned

Qualifications

• Excellent customer service skills
• Effective communication with clients and coworkers
• Comfortable working with a variety of breeds
• Proficient in Microsoft Office, Gingr scheduling software, and other technology