Employee Relations Representative

Job Description

Job Description

Description

Job Summary:

The Employee Relations Representative is responsible for supporting a positive, productive, and compliant workplace by managing employee relations matters, conducting workplace investigations, interpreting and applying company policies, and providing guidance to employees and leaders. This position partners with management to address workplace concerns, resolve conflicts, maintain appropriate documentation, and promote consistent and fair employment practices.

Essential Duties:

• Manage and respond to employee relations matters, including employee complaints, workplace conflicts, performance concerns, attendance issues, and policy violations.
• Conduct timely, thorough, and objective workplace investigations, including employee interviews, documentation review, fact-finding, and preparation of investigation summaries and recommendations.
• Partner with managers and HR leadership to develop appropriate resolutions and corrective actions based on company policies, facts, and applicable employment laws.
• Provide guidance to managers regarding performance management, disciplinary actions, employee conduct, attendance, workplace behavior, and policy interpretation.
• Maintain accurate and confidential Employee Relations documentation, including investigation records, interview notes, corrective actions, and case tracking.
• Identify recurring employee relations trends and recommend improvements to policies, procedures, training, and workplace practices.
• Ensure employee relations practices are applied consistently and in accordance with federal, state, and local employment laws and company policies
• Support the development, interpretation, and implementation of HR policies and procedures.
• Partner with HR, Legal, Safety, Payroll, and other departments as appropriate to address complex employee relations matters.
• Provide coaching and consultation to leaders to improve employee engagement, communication, accountability, and workplace effectiveness.
• Assist with employee termination processes and ensure appropriate documentation and approvals are completed.
• Maintain confidentiality and exercise sound judgment when handling sensitive employee information.

Required Knowledge, Skills, and Abilities:

• Employee Relations & Conflict Resolution

• Workplace Investigations

• Employment Law & Compliance

• Coaching & Consultation

• Confidentiality & Discretion

• Critical Thinking & Sound Judgment

• Communication

• Documentation & Organization

• Problem Solving

• Leadership Partnership

Education, Experience, and/or Required Licenses:

• Bachelor's degree in Human Resources or a related field preferred.

• 3+ years of experience in Human Resources, Employee Relations, or a related HR function.

• Experience conducting workplace investigations and handling confidential employee matters.

• Working knowledge of federal and state employment laws and HR best practices.

• Strong written and verbal communication skills.

• Excellent interviewing, conflict resolution, problem-solving, and documentation skills.

• Ability to maintain confidentiality and exercise sound judgment in sensitive situations.

• Strong organizational skills with the ability to manage multiple employee relations cases and competing priorities.

• Proficiency with Microsoft Office Suite and HRIS systems.

• Bilingual in Spanish/English preferred

Job Type & Location

This is a Contract to Hire position based out of Riverside, CA.

The pay range for this position is $36.00 - $42.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Riverside,CA.

This position is anticipated to close on Aug 27, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.