Medical Office Administrator

Job Description Patient Engagement Specialist /Medical Office Assistant Island Psychiatry is seeking a compassionate, organized professional to join our team as a Patient Engagement Specialist . This role is ideal for someone who enjoys helping people and supporting the day-to-day administrative needs of a busy mental health office. In many cases, you will be the first person patients speak with, helping guide them through scheduling, questions, and communication with the office. Island Psychiatry is a leading outpatient psychiatric practice on Long Island, serving patients across the region with thoughtful, patient-centered care. Our practice operates offices in the Port Jefferson and Huntington areas. To learn more about us: Position Overview This position sits at the intersection of patient support and practice operations . Responsibilities Serve as a primary contact for patients by phone, email, and text Help patients navigate scheduling and communication with providers Assist with patient reception Submit superbills and assist with insurance documentation Relay patient messages to providers with discretion Maintain accurate records across practice systems Help troubleshoot scheduling and operational issues Assist in maintaining the smooth daily flow of the practice What We're Looking For Excellent communication and professional phone presence Highly organized and detail-oriented Strong computer skills and comfort managing multiple software systems Ability to multitask and problem solve independently Students studying or interested in mental health, psychology, social work, counseling, psychiatry, pre-med, or related fields are especially encouraged to apply. No prior experience is required. This is a great opportunity to gain hands-on experience in a mental health office and work alongside clinicians Experience in administration and/or healthcare or mental health settings is helpful but not required. Spanish-speaking candidates are a plus. Schedule Both Full-Time (30+ hours) and Part-Time (16-20 hours) positions available. Flexible scheduling Monday through Saturday Some evening availability required Compensation $22 per hour to start, increase in compensation to $24 per hour after 90 days and completion of probationary period. Paid Time Off: Full-time employees (30+ hours a week) will receive 1 week of vacation and 1 week of sick annually. Why This Role Matters This position helps patients feel supported and helps the office stay organized day to day.It's a great fit for someone who wants meaningful experience in a mental health setting. Island Psychiatry, PC