Room Attendant-IHG Army Hotels Holiday Inn Express- Fort Knox, Ky

Job Overview As a room attendant you will clean guest rooms and/or suites in a timely manner to ensure total guest satisfaction. Duties and Responsibilities Clean and service assigned rooms/areas according to IHG standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, and other cleaning tasks such as stove, refrigerator and coffee maker cleaning. Respond to guest complaints and special requests and ensure corrective action is taken to achieve complete guest satisfaction. Notify the supervisor when service is completed so the room may be sold or occupied. Report any damage or unsafe conditions to the supervisor. Report, turn in, and log all lost and found items according to IHG procedures. Promote teamwork and quality service through daily communication and coordination with other departments. May regularly assist with deep‑cleaning projects. May assist with other duties assigned. Will have to work outside in different weather elements. Will have to work weekends and holidays. Qualifications and Requirements Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English is preferred. This job requires ability to perform the following Carry or lift items weighing up to 50 pounds and push or pull approximately 200 pounds. Frequently stand up and move about the facility. Frequently handle objects and equipment to maintain the facility. Frequently bend, stoop, kneel, and walk up and down stairs. Pay $17.75 hourly Benefits Benefits include a 401 K and vacation, wellness, and sick time. Equal Opportunity Employer IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans. Important information The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue‑based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. If you require reasonable accommodation during the application process, please click here. IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. #J-18808-Ljbffr IHG Hotels & Resorts