Maintenance Supervisor

Job Description

The Maintenance Supervisor supervises the maintenance technician at a single affordable senior apartment building in Baltimore, MD. This position is responsible for the maintenance and general upkeep of equipment and facilities at a single apartment building. They will provide guidance to the maintenance technician as well carry out higher level maintenance duties themselves, or contract appropriate service providers. They will also carry out preventative maintenance.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Coordinate with onsite maintenance and property management staff for various tasks

• Delegating maintenance tasks to the maintenance tech and finding relevant vendors and service providers.

• Developing maintenance plans with Regional Facilities Manager and implementing them.

• Ensuring quality control standards are consistently met.

• Keeping track of supply and material inventories.

• Purchasing any equipment, tools, or materials that may be required with appropriate approvals.

• Updating maintenance logs for all machinery.

• Establishing protocols for non-mechanical maintenance in coordination with regional facilities manager and management team.

• Ensuring basic tools and machinery are in working order by performing regular inspections.

• Assessing procedures and making recommendations for improvement.

• Develop and utilize maintenance plans

• Keep maintenance logs for minor equipment such as HVAC systems, light bulbs, basic electrical systems, etc.

• Purchase cleaning supplies, tools, and working equipment for staff

• Ensure maintenance safety and quality control protocols are met

• Supervise repair work performed by third-party maintenance teams

• Communicate with various maintenance stakeholders in (and outside) the company

• Call in skilled technicians (electricians, mechanics, plumbers, etc.) for specific tasks

• Maintain maintenance quality control and compliance with building safety codes

• Convey instructions from managers to on-site maintenance tech

• Get quotes from multiple vendors to find the best prices

• Determine the repair needs of the equipment, and create a purchase list

• Acquire the equipment and make payments out of the allocated budget

• Make reports of purchases and forward them to senior management

• Keep records of how many cycles the equipment goes through before requiring repair.

• Track the office sanitation and building cleaning needs over a specific period of time.

• Supervise repair processes and log each procedure for future reference.

• Maintain a log of procurements

• Adhere to company policies, safety regulations, and OSHA requirements.

• Performs other related duties as assigned.

Competencies

• Organizational Skills: Coordinators are required to possess high-level organizational skills.

• Communication Skills: Coordinators lead teams of skilled personnel. Good communication and interpersonal skills to instruct the field teams and collaborate more effectively.

• Financial Affinity: Coordinators are also partially responsible for the budgetary management of the company's maintenance activities, which often involves hiring contractors.

• Cross-Functional Support Skills: Depending on the individual responsibilities of their position, coordinators have to provide additional support to other departments such as IT and engineering.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Work environmentMaintenance Coordinators generally work in an office environment but may be required to be onsite at multiple co-op locations.

Physical demands

This position requires sitting at a desk for extended periods of time and significant amount of time on the phone.

• Must be able to push/pull/lift up to 60 pounds.

• Walk, climb stairs, sit, and stand.

• Talk and hear at normal levels.

• See with close vision, distance vision, color vision, peripheral vision, depth perception, and have the ability to adjust focus.

• Reach with hands and arms.

Travel requiredMay need to travel to co-ops on occasion.

Required education and experience

• Strong knowledge of facilities management operations

• Familiarity with office equipment and security systems

• Hands on experience with facilities management software is a plus

• BS in Facility Management or Business Administration is preferred

• Additional certification as a facility manager (CFM) will be a plus

• 2-3 years of experience working in facilities, project management, or real estate

• Must understand and be able to interpret safety laws and company policies/standards

• Strong leadership skills to mentor and influence subcontractors and vendors

• Customer service acumen to interpret, communicate, and help deliver management needs

• Impressive ability to organize and prioritize projects

• Computer proficiency and Microsoft tools to create, manage, and present data and reporting to management

• Strong communication skills and ability to adjust delivery to your audience verbally and in writing

• Capable of working independently, handling multiple projects and prioritizing tasks accordingly

• Problem solving issues through use of standards, modification of standards and/or previous experience

• Optimally communicate technical issues and impacts to other technical and non-technical staff

• Must be able to walk extensively, sit, stand, and climb stairs throughout the day

• Respect, passion, and commitment for working with seniors

Work authorization/security clearance requirementsDepartment of Homeland Security (DHS) regulation requires all employees—citizens, residents, and nonresidents—to complete Form I-9 Employment Eligibility Verification. Employees are not allowed to work in the United States until the Form I-9 is completed and properly documented.

Affirmative Action/EEO statement CSI is an Equal Opportunity Employer