Manager, Wholesale Operations

Overview Fabletics is looking for a Manager, Wholesale Operations. How do you fit in? This role owns the day-to-day execution of our international wholesale and B2B business—ensuring orders move seamlessly from purchase order through delivery across global partners. You will operate at the center of wholesale and B2B order management operations, coordinating across internal teams, fulfillment partners, and customers to deliver accurate, on-time, and compliant shipments. You are responsible for managing order flow, resolving issues, and driving operational consistency as the business scales. This is a build role to enable scale. You will create structure, define SOPs, align cross-functional teams, and establish operational discipline. This role requires a highly detail-oriented operator who can manage complexity, communicate clearly across stakeholders, and continuously improve and establish processes in a fast-moving environment. Responsibilities Own end-to-end international wholesale and B2B order execution, managing the lifecycle from order receipt through final delivery across international accounts. Drive on-time, in-full (OTIF) performance by aligning production timelines, inventory availability, and shipping windows. Ensure full compliance with retailer routing guides, including labeling, packaging, ASN, and shipping requirements. Drive onboarding process for new international accounts. Coordinate with fulfillment partners to manage inbound and outbound shipments, ensuring accurate and timely execution. Serve as the primary operational point of contact for B2B customers, providing proactive updates and resolving order-related issues. Partner cross-functionally with Merchandising, Production, Planning, and Supply Chain to align on order execution and delivery timelines. Monitor order flow and identify risks, proactively driving resolution to maintain delivery commitments and escalating issues to relevant stakeholders. Support freight coordination, shipment documentation, and customer communication across international markets. Identify process gaps and implement improvements to increase operational efficiency, accuracy, and scalability. Develop and maintain SOPs and reporting to track performance, reduce chargebacks, and improve execution consistency. Provide visibility into order status, operational risks, and performance metrics to internal stakeholders. Qualifications 3–5 years of experience in B2B or wholesale operations, logistics, or supply chain within apparel or consumer goods. Strong experience managing retailer routing guides, compliance requirements, and chargeback prevention. Hands-on experience with wholesale order management processes. Experience coordinating with fulfillment partners and managing international shipments. Working knowledge of WMS, OMS, or ERP systems. Strong attention to detail with the ability to manage multiple orders and priorities. Proven ability to work cross-functionally and drive execution without direct authority. Excellent communication skills. Comfort operating in a fast-paced environment. Ideal candidate brings foundational AI literacy, including experience using generative AI tools, and a proactive mindset to experiment with new technologies to drive productivity and innovation. #J-18808-Ljbffr TechStyle Fashion Group