Senior Help Desk Analyst
AIS Commercial Parts & Service, Inc.
Tech24 is seeking a Senior IT Help Desk Analyst to provide Tier 1 and Tier 2 support to all employees on-site and remotely across Microsoft apps (Office 365, Teams, OneDrive). The role serves as the main escalation point for Tier 1, working with senior IT staff on complex issues. Ideal candidates have 3–5 years in IT support with strong Windows and Microsoft 365 experience, plus familiarity with Entra ID/Azure and ITSM tools like Freshservice. On-call duties may include some nights and weekends. #J-18808-Ljbffr
Vacancy posted 9 hours ago
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