Export Shipping Specialist

About Us

EIS is a leading North American distributor of process materials, production supplies, specialty wire and cable and value-added fabricated parts for the electrical OEM, motor repair and assembly markets. Our culture is highly innovative, collaborative and focused on building and maintaining relationships that allow us to surpass our customers’ expectations. We embrace the qualities that make each of our team members unique and develop each other’s skillsets so that together we can be stronger than the sum of our parts.

Summary

The Export Logistics Specialist is responsible for preparing shipping documentation, coordinating pick-up arrangements with assigned freight carriers, and supporting all EIS locations with export shipment needs. The incumbent will work closely with the EIS Export Sales Team, all EIS operations, manufacturers, production, and assist with the needs of existing customers for the team.

Essential Duties, Responsibilities, and Accountabilities

• Provide logistics support for our export customers and all EIS locations.
• Prepare essential commercial (sales) documentation, shipping labels, BOLs, etc., as required for export shipment.
• Prepare DHL shipping labels for all EIS operations through DHS’s website with organization detailed account information
• Create commercial (sales) invoices through the export software: Shipping Solution
• Coordinate pick up and freight arrangements with various warehouses, carriers, and manufacturers.
• Use the Rulewave portal for outbound shipments to Schlumberger
• Ensure compliance with all relevant export laws and regulations
• Partner with customs brokers & 3rd part logistics companies to ensure compliance with customs regulations, including preparation and submission of required documentation
• Assist with managing logistics related issues, including rescheduling orders, expedites, and corrective actions
• Maintain clear and effective communication with the EIS sales team, external partners, and customers.
• Troubleshoot any issues that arise during the export shipment process
• Provide feedback to EIS management, manufacturers, and shipping locations regarding customer needs and concerns
• Ensure customers’ logistics related requests are fulfilled and addressed in a timely manner.
• Train others as needed on export-related functions
• Collaborate with internal teams to optimize export logistics processes and identify cost-saving opportunities.
• Perform any other related tasks as required or assigned by management.

Qualifications

To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High School Diploma or equivalent education; Associate degree in Business Administration a plus
• Ability to work in a team environment and fulfill objectives with minimal direct supervision
• Excellent communication and relationship building skills
• Strong verbal and written skills
• Excellent analytical skills
• Detail oriented and ability to prioritize and multi-task is required
• Innovative, proactive, organized and self-directed
• Ability to focus on goals and develop a work plan that produces desired results
• General mathematical and problem-solving skills
• Positive attitude and mindset, when addressing stressful situations
• Ability to apply knowledge gained from on-the-job experience, training, etc.
• Firm understanding of shipping terminologies and incoterms
• Experience with exporting (customs, commercial invoices, Ex Works, AES Code, Harmonized Codes, etc.)
• Experience working with SAP Service and GUI/Interface a plus, but not required

Language Skills:

The candidate must have excellent verbal and written communication skills with the ability to interact effectively across all levels of the organization. Comfort in facilitating meetings and communicating with leadership.

This job description is not intended to be an exhaustive list of all requirements and responsibilities and as such, is subject to change without notice based on the needs of the business and/or department.