Inside Sales Specialist

#IND123

Inside Sales Specialist/ Call Center Rep. Location: Bedford, Texas - This position is onsite Pay: Around $55,000 - $78,000 annually

• 15.00 per hour + uncapped commission
• 500-$800 commission biweekly if you're doing your job

(not a hard sale, people are calling to activate electricity) Top reps making $1,400-$1,600 a pay period in commission paid (2x monthly 15th, and EOM) Type: Contract to hire Schedule: Must be flexible during department hours M-Sat, 8:00 AM to 6:00 PM All new associates will work on Saturdays In coming months department hours will be extended: M-Sat, 7:00 AM to 9:00 PM Training schedule: M-F, 9:00 AM to 5:00 PM (30 minute lunch) for approximately (2) weeks, hours may not reach full-time during training Career outlook: Uncapped commissions! Company is growing and there will be room to grow with incoming new lines of business. Benefits + 401k with match. Job description: Handle Inbound and Outbound Calls: Manage approximately 30-35 daily inbound calls from individuals moving homes, switching electricity services, or seeking customer support. Calls typically last 12-15 minutes, with more time required for in-depth product discussions. You'll also return missed calls and handle follow-ups. Sales & Customer Service Blend: Engage both sales and customer service conversations- this role is not purely sales. You'll listen to customer needs, explain available electricity plans, and help them choose the best option for their home. Future-Focused Outbound Calling: While outbound call volume is currently limited to follow-ups and return calls, future responsibilities will include cold calling using an auto-dialer system. Drive Growth with Every Call: Use proven closing techniques to overcome objections and convert leads. Share customer insights and feedback to help shape product offerings and improve team performance. Grow with a High-Energy Team: Join a high-growth, entrepreneurial company where your input matters. We value open communication, innovation, and team morale- your success helps drive ours. Nice to have: Experience upgrading services such as cable, cellular services Sales experience that is not door-to-door sales or solar Inside sales Energy experience (not solar) Requirements: Must have call center background Must have high attention to detail, correct disclosures are important Must have math skills: Converting decimals, basic math to explain credits/plans and explain to customers with tools and calculators Excels in a fast-paced environment with excellent written and verbal communication skills MS Office proficient (Excel, Word) Employer will perform testing Ability to navigate CRMs, and web-based tools No cellphone at the desk policy based on client contracts Background checks required High school diploma or equivalent required #J-18808-Ljbffr Gilder Search Group