Scrum Master/Agile Coach

Work Type/Locations: Hybrid in either Jersey City, NJ/Clarksburg, MD/Fairfax, VA, Phoenix, AZ/Panama City, FL goTenna is the world's leading mobile mesh networking company, providing off-grid connectivity solutions for smartphones and other devices, as well as augmenting traditional communications networks. This technology enables mobile, long-range connectivity without cell, Wi‑Fi, or satellite connectivity. goTenna's products are currently in use by law enforcement, military, and public safety agencies worldwide. goTenna is a wholly owned subsidiary of Forterra, a leading provider of ground autonomy solutions for the US Department of Defense and other organizations. About the role: We're seeking a proactive Scrum Master / Agile Coach to serve as an impartial facilitator and Agile coach for our software development teams, product organization, and other key stakeholders. In this role, you'll hold teams accountable and foster collaboration, alignment, and transparency, while helping teams deliver high-quality products through predictable delivery and release milestones. You'll drive continuous improvement, facilitate Agile ceremonies, support backlog readiness and planning activities, remove impediments, manage risks and dependencies, and provide clear visibility into progress toward business and delivery objectives. Primary Responsibilities: Facilitate Scrum events (Quarterly Planning, Sprint Planning, Daily Scrum, Sprint Review, Retrospective, etc.) and ensure outcomes are clear and actionable. Partner with Product and Engineering leadership to improve backlog readiness, requirement quality, prioritization, and acceptance criteria clarity at an organization level. Work with Product and Engineering Leads to support backlog refinement and readiness, ensuring work is clearly defined, appropriately scoped, and ready for development. Identify, elevate, and remove delivery impediments while coordinating cross‑functional dependencies and resolving execution risks. Drive transparency, ownership, and accountability through delivery metrics, planning rigor, and effective cross‑functional communication. Provide transparent, data‑driven reporting on progress, risks, dependencies, and delivery forecasts to support informed decision‑making and predictable outcomes. Coach teams to drive continuous improvement, optimize workflow efficiency, and drive predictable delivery. Coordinate cross‑team planning and alignment on objectives, dependencies, deliverables, and release timelines. Facilitate cross‑team collaboration to proactively identify, manage, and resolve inter‑team dependencies, enabling effective planning and successful execution of complex initiatives. Delivery Metrics: Establish and maintain delivery metrics including cycle time, throughput, predictability, sprint health, and release performance. Risk Management: Proactively identify delivery risks, dependencies, and execution bottlenecks and drive mitigation plans. Release Coordination: Coordinate release planning activities across Product, Engineering, QA, and other stakeholders. Process Improvement: Continuously evaluate and improve software delivery processes to increase efficiency, predictability, and quality. Required Experience: 3‑5+ years as a Scrum Master or Delivery Lead supporting Agile software engineering teams. Proven experience partnering with Product Owners to refine requirements, establish sprint goals, and ensure backlog readiness. Strong cross‑organizational facilitation skills and conflict resolution capabilities; able to hold teams accountable with expertise in addressing challenges and conflicts to promote a positive, collaborative environment. Hands‑on experience with Agile tooling (e.g., Jira, Confluence, Miro) for backlog and metrics. Exposure to DevOps practices and release management coordination. Solid understanding of Scrum and Agile principles. Excellent communication skills with technical and non‑technical stakeholders. Preferred Experience: Scrum or Agile certifications (e.g., CSM, PSM I/II, SAFe, ICP‑ACC). Experience in multi‑team or scaled environments with complex dependencies. Background in metrics‑driven improvement (e.g., cycle time, throughput, predictability). Familiarity with product discovery practices and acceptance test‑driven approaches. Experience working in startup or fast‑moving product environments. Experience with AI‑assisted workflows or developer tooling. Experience working on government‑focused projects. CLEARANCE ELIGIBILITY - This position may require eligibility to obtain and maintain a U.S. security clearance. For more information about U.S. Security Clearances: click here. Placement at the appropriate job level (entry, senior, etc) will be determined by a combination of years of experience, demonstration of proficiency in this field, and other qualifications. goTenna is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Equity 401(k) plan Unlimited PTO Parental Leave with Pay Medical, Dental, Vision and life insurance #J-18808-Ljbffr goTenna