Floral Clerk

Job Description

Floral Clerk

DUTIES AND RESPONSIBILITIES:


• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service.


• Assists customers by making product suggestions and filling special orders.


• Answers and responds to incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to Store Director as needed.


• Engages in suggestive selling and other sales techniques via telephone, in-store intercom, and one-on-one customer interaction.


• Has the ability to recreate, design and customize customers' online and magazine photos.


• Must know the proper construction of a wedding bouquet.


• Meets production requirements of $90 to $100 retail dollars per hour.


• Neatly stores finished and unfinished arrangements to maintain quality.


• Implements proper and efficient product demonstrations, preparation, and packaging techniques.


• Helps train, mentor and develop other employees on basic floral design skills.


• Maintains Floral case cleanliness, visual appeal, and inventory levels. Responsible for ensuring the proper cleanliness, sanitation and appearance of floral area and equipment and for ensuring a safe work environment.


• Ensures temperatures are maintained in all displays and storage.


• Assists with physical inventory taken every 4 weeks.


• Controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product. Maintains and organizes cooler.


• Builds displays, rotates and discards outdated or spoiled product.


• Responsible for ensuring proper code dating for all products within the department are being enforced.


• Ability to follow and maintain department standards.


• Implements effective promotional and seasonal displays.


• Performs receiving duties including breaking downloads, verifying orders using invoices, inspecting quality, reporting shortages, stocking, and rotating product. Uses proper tools and techniques. Processes administrative paperwork and maintains accurate department records.


• Controls shrink and cost.


• Ensures proper signing of products. Complies with company and code dating policies.


• Complies with all workplace safety rules and regulations as well as organization and sanitation.


• Ensures safety, cleanliness and sanitation of sales floor, work area, cooler, equipment, prep area and display area, including code date compliance as required.


• Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.


• Other necessary and required duties.


SKILLS AND PHYSICAL REQUIREMENTS:


• Requires strong communication and interpersonal skills and the ability to maintain professional demeanor regarding customers and co-workers.


• Requires a good understanding of overall company practices and Floral Department policies and procedures.


• Ability to frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 40 lbs. Bends, stoops and reaches frequently. Pushes and pulls fully loaded hand trucks and pallet jacks. Performs repetitious arm movement to prepare, package and display products.


• Complies with and ensures compliance with company grooming standards and dress code.


• Manual dexterity and good eye-hand coordination are necessary. Able to stand for long periods of time.


• Mental alertness is necessary to ensure safe and accurate completion of work activities. Requires knowledge of basic mathematics. Must have knowledge of product variety, standards, perishability, product handling, sanitation, and labeling.


• Operates telephones, pallet jack, hand truck, knives, scissors, and safety cutters. Utilizes cleaning supplies and equipment. Requires handling of latex products.


• Operates computer software and electronic ordering devices to order product.


• May be required to work nights, weekends, and holidays. Scheduled hours will vary. Good attendance is required.


• Exposure to potential hazards exists with respect to equipment and work aids necessary to perform job duties.


WORK ENVIRONMENT


• Must work in a store-controlled environment. Hands are frequently exposed to water and cleaning agents.

About Us

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!


Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.


Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.


Bring your flavor


Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer


The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.


Albertsons is an Equal Opportunity Employer


This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.


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