Complex Claims Specialist

Job Type: Permanent Positon: Complex Claims Specialist: General Liability Reporting to: AVP – Team Manager Location: Atlanta, Boston, Chicago, Hartford, NYC or Scottsdale The Role: The primary role of Complex Claims Specialist is to independently analyze liability claim submissions for potential coverage, set adequate case reserves, promptly and professionally respond to inquiries from our clients and their brokers, and to proactively drive early resolution of claims arising from our General Liability products. The Complex Claims Specialist will manage a full pending of General Liability Claims, as well as provide thought leadership in multiple forums within and outside of the company. The Complex Claims Specialist actively engages in business development, product innovation, and market/customer insight and develop strong working relationships with underwriting leadership. Key Responsibilities: Strategize and maximize early settlement opportunities for General Liability Claims (BI & PD) Draft and Review coverage analyses Monitoring litigation/suits and managing local defense counsel & relationship Continually assessing exposures and adequacy of claim reserves Drive employee engagement by exhibiting passion about the company, values, business and our customers Take lead in managing high exposure claims on team Monitor litigation and manage local defense counsel Attend mediations and/or settlement conferences where appropriate Assists in preparing & presenting quarterly reserving packs Actively participate in the Claims/UW/Actuarial feedback loop Keep senior claims management adequately and appropriately informed of key issues Liaising directly on daily basis with insureds and brokers Maintaining timely and accurate file documentation/information in our claims management system Qualifications: JD from an ABA-accredited law school Bar admission in good standing Minimum of 8 years of professional experience in General Liability with an insurance carrier or litigation experience in General Liability Litigation and mediation experience Ability to analyze liability and potential damages exposure Experience monitoring outside counsel Experience negotiating allocation issues Experience drafting or reviewing litigation budgets Experience recommending or setting reserves Experience handling large volume of claims or litigation matters Ability to manage case load independently and meet timelines Excellent verbal and written communication skills Strong ability to establish rapport and build relationships with clients Team-oriented, with ability to excel in a collegial environment Leadership and people management skills Benefits: Competitive salary and bonus (based on personal & company performance) 401(k) with competitive company matching Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care) Company paid group term life, short-term disability and long-term disability coverage 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days Paid parental leave 4 week paid sabbatical after every 5 years of service Financial Adoption Assistance and Medical Travel Reimbursement Programs Annual reimbursement up to $600 for health club membership or fees associated with any fitness program Company paid subscription to Headspace to support employees’ mental health and wellbeing Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program Dynamic, creative and values-driven culture Modern and open office spaces, complimentary drinks Hybrid Note: **Please note that this position is hybrid and requires two (2) days in our office weekly** Salary range: $115-$130k Salary Disclosure: The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. #J-18808-Ljbffr