Phlebotomist

Bilingual (English/Spanish) preferred

PURPOSE

Operate the automated plasmapheresis machines, monitor donors, and ensure that donors experience a safe and successful plasmapheresis procedure.

General Requirements - Adhere to all Standard Operating Procedures, Current Good Manufacturing Practices, and Company Policies. Ensure donor suitability, product integrity, and continued good health of donors through the center's compliance with Food and Drug Administration (FDA) regulations, state regulations, the Standard Operating Procedure Manual guidelines of the Company and any other applicable regulatory standards.

ESSENTIAL RESPONSIBILITIES & DUTIES

• Set up and operate instruments used for donor qualification and donation;
• Perform all necessary steps for successfully harvesting Source Plasma.
• Perform arm scrub in accordance with SOP.
• Perform phlebotomy.
• Assist in determining donor vein suitability.
• Monitor donors and equipment operation to ensure health of donor and quality of product.
• Ensure and maintain accurate and thorough documentation of necessary records as required by SOPs.
• Build rapport with donors to ensure overall customer satisfaction with center and encourage return visits.
• Ensure accurate and thorough documentation in NexLynk and necessary records as required by SOP.
• Prepare bleach solutions and other disinfectant solutions as required.
• Clean and perform daily, weekly and monthly maintenance of PCS2.
• Ensure proper cleaning of equipment and supplies to prevent cross contamination.
• Clean beds, carts and/or other equipment on donor floor.
• Log and stock incoming supplies as needed.
• Ensure donor confidentiality is maintained.
• Maintain instruments used for donor qualification and donation;
• Document operational and maintenance activities;
• Assess supply inventory; order and restock, as needed;
• Attend to donor's needs, including donor reactions.
• Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and as otherwise posted or communicated.
• Any other duties as assigned.

REQUIREMENTS

• High school diploma or equivalent (Must be able to show proof)
• Phlebotomy certification from an accredited institution is preferred
• Strong customer service skills.
• Must be proficient in English (Read, Write, Speak) with legible handwriting
• Current CPR card
• Proficient with computer entry
• May be required to travel for training
• Bilingual (English/Spanish) preferred

PHYSICAL DEMANDS

Performing the responsibilities of the job requires the ability to talk and hear. Regularly required to use hands and fingers, to handle & feel objects, tools, and controls; reach with hands and arms. Vision abilities required by this job include close vision. Required to stand for extended intervals, walk, climb, and balance; stoop, kneel, and crouch. Physical ability to operate equipment used on donor floor areas that may require repetitive motion and manual dexterity. Ability to lift, tug, and pull up to 50 pounds. Ability to read while standing or sitting in front of a computer for short periods of time.

WORK ENVIRONMENT

This job routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Occupational exposure to bloodborne pathogens and other conditions common to a donor center. Personal protective equipment required such as eyewear, lab coats, and gloves.