Unarmed Security Officer - Gatehouse and Visitor Access
NOLA PROTECTION
Unarmed Security Officer – Gatehouse & Visitor Access Location: Mandeville HOA Pay Rate: $16.00 / hour Schedule: 7 Days a Week | 6:00 PM – 2:00 AM
NOLA Protection Group is seeking dependable, professional, and friendly Unarmed Security Officers to oversee access control at a residential gatehouse in Mandeville. As the first point of contact for residents and guests, you will play a key role in maintaining a safe, welcoming, and secure community.
Key Responsibilities
Access Control: Scan driver’s licenses/IDs, verify visitor credentials, and check resident HOA entry tags prior to granting site entry.
Visitor Assistance: Provide clear, professional directions to guests and delivery drivers navigating the community.
Active Operations: Move efficiently between arriving vehicles and the guard house to keep entrance traffic flowing smoothly.
Customer Service: Maintain a warm, welcoming, and approachable posture with all residents, visitors, and vendors.
Requirements & Qualifications
Must be able to stand, walk, and move easily between vehicles and the guard house throughout the 8-hour shift.
Strong verbal communication skills with a professional demeanor.
Reliable transportation and punctual attendance for the 6:00 PM – 2:00 AM schedule.
High school diploma or equivalent.
Embodying NOLA Protection Group Core Values (PRAISE)
Our team members represent the highest standard of service by actively living our core values every day:
P rofessionalism – Maintaining a sharp appearance, prompt attendance, and respectful conduct.
R esourceful – Adapting quickly and problem-solving effectively to resolve gatehouse issues smoothly.
A ccountability – Taking ownership of guard house operations and site safety.
I ntegrity – Performing duties with honesty, strong moral principles, and strict adherence to rules.
S afety – Prioritizing the security, protection, and well-being of the residents and property.
- E xcellence – Delivering outstanding, high-quality customer service in every interaction.
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