Assistant Program Director

Job Description

Job Description

WCS Healthcare is seeking an experienced Assistant Program Director to support the daily operations of a community-based program serving adults who have experienced homelessness and mental illness. This leadership position provides clinical and administrative oversight of case management services, ensures high-quality care, and supports staff development while promoting a person-centered, trauma-informed approach.

 

Responsibilities

• Provide direct supervision and leadership to case management and program staff.
• Oversee the delivery of individual and group services to ensure quality care and program compliance.
• Review and audit client progress notes, service plans, and related documentation.
• Ensure service plans align with program standards and trauma-informed, person-centered practices.
• Coordinate care and maintain relationships with community providers, treatment programs, and supportive service agencies.
• Assist with intake coordination, tenant interviews, and admission processes.
• Support the orientation and successful transition of new participants into the program.
• Participate in crisis intervention, incident reporting, and resolution of client-related concerns.
• Collaborate with facilities and operations teams to ensure housing units meet applicable program and regulatory standards.
• Provide emergency and relief coverage as needed.
• Represent the organization at community meetings and develop partnerships to enhance client services.
• Conduct regular supervisory meetings and maintain appropriate documentation.
• Perform additional duties as assigned.

 

Requirements

• Bachelor's degree in Human Services, Social Work, Psychology, or a related field required.
• Minimum of two (2) years of supervisory experience in a social services, behavioral health, or related setting.
• Experience working with individuals experiencing homelessness and mental illness required.
• Strong written, verbal, and interpersonal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

 

Preferred Qualifications

• Master's degree preferred.
• LMSW, LCSW, LMHC Required 
• Experience working with diverse and underserved populations.
• Bilingual English/Spanish preferred.
• Training in behavioral health, trauma-informed care, or related interventions preferred.
• Proficiency with Microsoft Office and electronic documentation systems.

WCS Healthcare offers the opportunity to join a mission-driven team dedicated to supporting vulnerable populations while fostering professional growth and leadership development.

Pandologic. Keywords: Program Manager, Location: Brooklyn, NY - 11225 , PL: 604662980