Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Signing Bonus based on Licensing Timing
• SIMPLE IRA with Employer Match
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Dental insurance

ROLE DESCRIPTION:
As an Account Manager at Jim Riley State Farm , you’ll be a key part of our day-to-day success—supporting customers, strengthening relationships, and helping grow the agency. This is a professional sales and client service role where you’ll use your insurance knowledge to recommend the right coverage and deliver a great customer experience.

If you’re organized, personable, and motivated by helping people protect what matters most, we’d love to have you on our team.

RESPONSIBILITIES :

• Build and maintain strong client relationships to support retention, referrals, and growth.
• Conduct proactive policy reviews and recommend coverage options based on customer needs.
• Make outgoing sales calls to warm leads , listening to their goals and presenting suitable insurance and financial solutions.
• Use your product knowledge to help customers understand coverage options clearly and confidently.
• Assist with existing customers by answering questions, updating policies, and ensuring the service they receive is timely and accurate.
• Resolve customer concerns and complex service issues efficiently and professionally.
• Partner with internal teams to ensure accurate coverage, timely updates, and excellent service.
• Track activity and performance goals to support measurable agency growth.

QUALIFICATIONS :

• Experience in sales or account management preferred (but strong candidates with aspire to succeed at sales/customer service experience are encouraged).
• Strong communication and interpersonal skills —you can connect with people and earn trust.
• A sales mindset with a proven ability (or strong desire) to meet targets.
• Comfort engaging in sales conversations and following up consistently.
• High integrity and professionalism , with a commitment to compliance and customer-first service.