Remote Customer Service Leader, Mortgage Operations

First American Financial Corporation is seeking a Customer Service Manager for a remote role within the United States. The position leads a team of customer service professionals, overseeing operations, staffing, and budgeting to deliver exceptional service across channels.

The ideal candidate will have 5-7 years in customer service with 3-5 years of management experience in mortgage-related operations, and a proven ability to drive performance, streamline processes, and support strategic