Practice Administrator

Job Description Job Description The Practice Administrator provides end‐to‐end administrative, operational, and business‐growth leadership for WellGen Health’s multi‐site clinics. Reporting directly to the CEO, the role blends day‐to‐day clinic management with strategic finance/HR oversight, compliance stewardship, project execution, and business‐development initiatives to drive sustainable performance, patient satisfaction, and revenue growth. Core Responsibilities: Strategic & Operational Leadership • Own daily front‐ and back‐office workflows, ensuring smooth patient and provider throughput, rapid issue resolution, and optimal use of scheduling systems • Lead weekly huddles and monthly performance reviews; translate findings into action plans and continuous‐improvement projects. Financial & HR Oversight • Oversee billing‐team management of LOP invoices, A/R, A/P, credit‐card spend, and bi‐weekly payroll/401(k) processing; maintain audit‐ready records. • Direct full‐cycle HR (recruitment through off‐boarding), benefits administration, employee‐relations, and labor‐law compliance. Compliance, Legal & Risk Management • Draft, review, and steward all contracts, service agreements, and regulatory documentation; present final versions to the CEO for approval. • Conduct monthly compliance audits covering HIPAA, controlled‐substance protocols, and state/federal labor rules, rectifying gaps promptly. Patient, Provider & Clinic Operations • Manage provider rosters and clinic staffing to balance capacity with demand; coordinate with reception to minimize wait times. • Serve as escalation point for patient concerns, ensuring service recovery and documenting trends for quality‐improvement. Business Development & Marketing • Act as Wellgen’s ambassador—cultivating relationships with referring physicians, senior‐living communities, payers, and strategic partners. • Research new markets, recommend service‐line expansions, and develop branded collateral, digital campaigns, and Zocdoc/SEO initiatives to increase census. Project Management • Plan and track clinic build‐outs, technology roll‐outs, and cross‐functional initiatives, using KPIs, risk logs, and timeline dashboards to keep leadership informed. Reporting & Analytics • Deliver weekly clinic metrics (patient volume, revenue, task completion) and a comprehensive monthly operations report with variance analysis and recommendations. Team Leadership & Culture • Coach and mentor front‐office leads and ancillary staff; establish company structure and foster health work environment. Recruitment & Hiring • Run the full hiring cycle—from targeted job postings and credential checks through interviews and negotiated offers/contracts. • Lead seamless onboarding and orientation, maintain compliant applicant/employee records, and track hiring KPIs (time‐to‐fill, cost‐per‐hire, 90‐day retention) to drive continuous improvement. Required Qualifications Bachelor’s degree in Healthcare Administration, Business, or related field (Master’s is a bonus). 5+ years’ progressive leadership in multi‐site outpatient or physician‐group settings. Demonstrated expertise in revenue‐cycle management, HR compliance, and project management. Proficiency with EMR/EHR and practice‐management platforms; advanced Excel/analytics skills. Exceptional communication, negotiation, and relationship‐building abilities; comfortable presenting to executives and external stakeholders. Work Environment & Travel Primarily on‐site at Dallas headquarters with routine travel to satellite clinics and partner facilities; occasional evening/weekend availability for strategic initiatives or urgent operational matters. Note: Duties, reporting lines, and performance measures may evolve with organizational needs. Company Description At our clinic, we provide a wide range of healthcare services, tailored to meet individual needs. We offer Primary Care. Pre-surgical Clearances, medical injury evaluations and a comprehensive suite of diagnostics testing modalities. Our experienced team also offers innovative solutions like Regenerative Medicine and Comprehensive Specialty Labs to ensure the best care possible. Our clinic is warm, inviting and thoughtfully designed to ensure our patients have the most comfortable and positive medical experience possible. Company Description At our clinic, we provide a wide range of healthcare services, tailored to meet individual needs. We offer Primary Care. Pre-surgical Clearances, medical injury evaluations and a comprehensive suite of diagnostics testing modalities. Our experienced team also offers innovative solutions like Regenerative Medicine and Comprehensive Specialty Labs to ensure the best care possible.\r\n\r\nOur clinic is warm, inviting and thoughtfully designed to ensure our patients have the most comfortable and positive medical experience possible.