Team Manager

Job Description and Duties

This position is located in the City of Thousand Oaks.

Under the general direction of the Supervisor II (District Administrator), the Supervisor I (Team Manager) provides direct supervision over the Vocational Rehabilitation Service Delivery Team staff in an office/catchment area consisting of Senior Vocational Rehabilitation Counselors, Qualified Rehabilitation Professionals (SVRC- QRP), Analysts and Office Technicians. The number of staff varies depending on the size of the district. Incumbents are responsible for planning, directing, and organizing the vocational rehabilitation programs and services to the consumers within the district.

The Team Manager will direct and manage the workload of the unit; provide direct supervision and training to assigned staff on medical, psychological, community or regulatory matters; approve casework of staff on an ongoing basis; provide staff support regarding interpretation of regulations and departmental procedures to provide consumer services; assure decisions made on consumer’s vocational rehabilitation plans are in compliance with the California Code of Regulations, the Code of Federal Regulations, departmental case recording standards and Rehabilitation directives; direct the completion of District program and case reviews, and special studies to ensure the delivery of quality services, compliance, and level of parity of service.

In the absence of the District Administrator, the incumbent will respond to all inquiries and take appropriate action in a timely manner; the incumbent will also perform a variety of duties as the District Administrator designee on behalf of the District Administrator.

Under Government Code 14200, this position is a hybrid, in-office/telework position, and may be subject to change. Incumbent must live and work in California. Incumbent can be required to report to the office, or any designated location at any time. Telework agreements can be modified and/or cancelled at any time.

Multiple vacancies may exist.

You will find additional information about the job in the .

Working Conditions

The majority of the work will take place in one of the following locations with consumers, the public, colleagues, and other stakeholders: a DOR open office setting in a cubicle environment, offsite in the community, at events and various partner locations, and/or at an approved alternate work location. The incumbent must have the ability to work in an office setting for up to 40 hours per week and remain at a workstation for extended periods while utilizing a personal computer, peripherals, and other office equipment with or without accommodation. The incumbent will be working in an office setting with both natural and artificial lighting. Strong interpersonal skills are required to interact effectively with consumers, the public, colleagues, and other stakeholders.

Special Requirements

If mailing in an application, include JC#535238  on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template . Applicants who do not submit the required information may not be considered for this job.

Employment Application (STD.678):

It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.

STATEMENT OF QUALIFICATIONS REQUIRED:

Interested individuals MUST submit a Statement of Qualifications (SOQ) along with the application. The SOQ must address the three questions listed below. The questions should be numbered and answered in order. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing and should be no longer than two (2) pages in length, single-spaced, 12pt. font.

Please note: Application packets received without an SOQ will not be considered.

1. Please describe your experience working with individuals with disabilities in a

vocational rehabilitation setting.

2. Please describe how you have demonstrated good leadership by directing a team

to achieve their shared goals and provide at least one example.

3. Please describe your experience developing and maintaining positive relationships

in the community and how that experience would contribute to the mission of the

DOR.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience working in a program providing vocational rehabilitation services to

individuals with disabilities.

• Strong leadership skills.

• Excellent customer service skills and commitment to quality customer service.

• Demonstrated ability to communicate effectively with all levels of staff, external

partners, and consumers.

• Familiarity with current state and federal laws and regulations governing the public

vocational rehabilitation program.

• Strong organizational skills and attention to detail.

• Flexibility and responsiveness when there are multiple and rapidly changing priorities.

Benefits

There are many benefits to joining our team!We offer competitive pay, advancement opportunities, upward mobility, work-life-balance, and for many positions, flexible hours and remote work options. The State of California offers a competitive and comprehensive benefits package, subject to eligibility, such as:

• Medical Benefits, including health , dental , and vision insurance
• Deferred Compensation options: 401k and 457b
• Leave benefit options (Vacation/Sick or Annual Leave)
• Paid Holidays
• ScholarShare (College Saving Account)
• School Loan forgiveness under the federal Public Service Loan Forgiveness Program

Benefit information can be found on the CalHR website and the CalPERS website.

Examination Information

To obtain list eligibility for the Supervisor I  position(s), you must first take the online

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please see Special Requirements for instructions.