Medical Assistant / Front Office Coordinator

Job Description

Job Description

Join our growing private psychiatry practice as a Medical Assistant / Front Office Coordinator , a dynamic hybrid role that combines direct patient support with administrative responsibilities. This position plays a vital role in ensuring a positive patient experience while providing both clinical and front office support to our providers and patients.

Key responsibilities include:

• Assisting with patient intake, obtaining vital signs, and completing medication reconciliation
• Processing prior authorizations and coordinating prescription-related needs
• Scheduling appointments and managing provider calendars
• Answering and directing phone calls with professionalism and compassion
• Supporting daily front office operations and administrative functions
• Maintaining accurate documentation and safeguarding patient confidentiality

The ideal candidate is compassionate, detail-oriented, highly organized, and thrives in a fast-paced behavioral health environment. Strong communication skills, professionalism, and the ability to multitask effectively are essential.

This position requires travel between our two office locations based on business needs. Reliable transportation is required.

Previous experience in medical assisting, front office administration, psychiatry, behavioral health, or healthcare is preferred. Medical Assistant (MA) certification is welcomed but not required.

We offer a collaborative and supportive team environment, meaningful work, and the opportunity to make a lasting impact on the lives of our patients every day. If you are passionate about patient care and enjoy a role that blends clinical and administrative responsibilities, we encourage you to apply today.

Benefits

• Health, vision, and dental
• Paid time off
• Paid holidays plus floating holiday
• HSA with employer match
• Dependent care FSA
• Employer-paid Life and AD&D insurance
• Employer-paid short-term and long-term disability
• WellWorks wellness program
• Employee assistance program
• 401k with employer match

Minimum Qualifications

• Excellent interpersonal and communication skills.
• High School diploma or equivalent.
• Basic knowledge of medications and medical terminology.
• Must have proficient computer skills.

What We’re Looking For

• Strong communication skills with a compassionate, patient-focused approach
• Ability to multitask and stay organized in a fast-paced environment
• A team player who thrives in a collaborative, supportive workplace
• Detail-oriented and committed to high-quality work
• Willingness to learn, grow, and maintain required certifications/training

Why Join Us?

• Be part of a growing practice with ongoing career growth opportunities
• Supportive, team-oriented culture where your voice and contributions matter
• Opportunity to expand your skills in both administrative and clinical areas
• Meaningful work that directly impacts patient care and outcomes

Preferred Qualifications

• Graduate of a Medical Assistant program preferred but not required.
• 1-3 years’ experience working medical receptionist in a psychiatric office.
• Knowledge of Electronic Health Records systems.

Preferred Qualifications

• Knowledge of psychiatry
• Knowledge of Electronic Health Records systems

Mindfully Behavioral Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and internship. Mindfully Behavioral Health makes hiring decisions based solely on qualifications, merit, and business needs at the time. Furthermore, the Company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.