Damage Repair Specialist

Damage Repair Specialist

Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business to business (B2B) environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.

CE Florida currently has an exciting Damage Repair Specialist opportunity at our Orlando, FL location.

The Damage Repair Specialist is responsible for evaluating, repairing, restoring, and recovering damaged equipment and assets to improve inventory recovery value and reduce avoidable operational losses. This position focuses on damaged, unavailable, and non-performing assets within the regional warehouse environment and plays a key role in supporting operational recovery and maintenance initiatives tied directly to EBIT improvement and inventory optimization.

This role requires strong troubleshooting and diagnostic ability, hands-on technical repair experience, and the capacity to work independently while maintaining productivity, quality, and documentation standards across a range of equipment and operational support needs.

Job Responsibilities: Damage Repair Specialist

• Diagnose and repair damaged residential and light commercial HVAC equipment.
• Evaluate damaged units to determine repair viability, part recovery opportunities, return-to-stock potential, or scrap recommendation.
• Troubleshoot electrical, mechanical, cosmetic, refrigeration, and component-related damage.
• Restore qualifying units to sellable condition in alignment with operational quality standards.
• Utilize approved reclaimed parts from scrap inventory when appropriate and properly documented.
• Document repairs, labor hours, parts used, unit condition, repair outcome, and recovery value where applicable.
• Maintain daily repair logs, productivity tracking, and repair status updates.
• Support inventory recovery, unavailable inventory reduction, and damaged inventory disposition initiatives.
• Coordinate with Operations, Inventory Control, Warehouse, Sales, and management teams regarding damaged inventory workflow.
• Identify recurring damage trends, repair barriers, root causes, and opportunities to reduce future losses.
• Maintain repair tools, equipment, supplies, and designated work areas in a safe and organized condition.
• Assist with minor warehouse maintenance, equipment upkeep, facility support, and other operational support needs as directed by management.
• Maintain a safe, organized, and compliant work environment at all times.
• Perform additional maintenance-related or operational duties as assigned by management.

Requirements: Damage Repair Specialist

• High school diploma or GED required.
• Minimum of 2 to 4 years of hands-on HVAC repair, troubleshooting, or equipment service experience required.
• EPA Section 608 certification required for handling regulated refrigerants; Universal certification strongly preferred.
• Valid Florida driver's license and clean driving record required for regional travel as needed.
• Must pass required pre-employment drug screening, background check, and any applicable pre-employment testing.
• Ability to lift, move, or assist with HVAC equipment weighing 50 pounds or more, following safe lifting practices.

Preferred / Bonus Certifications: Damage Repair Specialist

• NATE Certification
• EPA Certification preferred
• OSHA 10 or OSHA 30 certification.
• HVAC Excellence certification.
• Manufacturer-specific HVAC equipment certifications.
• Forklift certification or prior forklift operating experience in a warehouse environment.
• Warehouse, distribution, freight damage, refurbishment, or inventory recovery experience.
• Familiarity with HVAC parts identification, reclaimed parts processes, and damaged freight workflows.

Knowledge, Skills & Abilities: Damage Repair Specialist

• Proficient diagnosing and repairing residential and light commercial HVAC systems.
• Strong mechanical, electrical, refrigeration, and controls troubleshooting skills.
• Ability to read and interpret wiring diagrams, schematics, technical manuals, and product documentation.
• Working knowledge of HVAC components, electrical systems, refrigerant handling, and safe repair practices.
• Familiarity with applicable Florida HVAC codes and safety requirements preferred.
• Strong documentation, organization, time management, and follow-through skills.
• Ability to work independently with limited supervision while meeting productivity and quality expectations.
• Ability to adapt to shifting priorities and support operational needs across the warehouse environment.
• Strong communication skills and ability to coordinate effectively with warehouse, operations, inventory, and management teams.
• Self-starter with strong initiative, attention to detail, and a continuous-improvement mindset.

Qualifications: Damage Repair Specialist

• Safety Orientation: Demonstrates awareness of company safety policies and procedures and actively identifies and reports safety hazards.
• Adaptability and Flexibility: Adjusts priorities, work practices, and schedules in response to changing business needs.
• Teamwork: Works well with others, supports shared goals, and contributes to a cooperative team environment.
• Problem Solving: Uses a systematic and practical approach to evaluate issues and recommend effective business solutions.
• Initiative: Takes constructive action without being urged and proactively identifies better ways to complete work.
• Foundational Skills: Reads and understands written instructions, completes accurate documentation, and performs basic math using whole numbers, fractions, and decimals.
• Business Understanding: Maintains knowledge of distribution, warehouse operations, HVAC products, and inventory recovery processes.

Travel and Work Environment: Damage Repair Specialist

• Primary work location is Orlando, Florida, with occasional regional travel as needed.
• Work is performed primarily in a warehouse, repair, and operational environment.
• Role may require standing, bending, lifting, moving equipment, working near warehouse traffic, and using tools or repair equipment safely.
• Employee must follow all company safety procedures, personal protective equipment requirements, and work-area standards.

Benefits:

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program
• Company Paid Volunteer Time Off
• Invitation to Apply

Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at Learn more about our company and team.

Equal Opportunity Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.