Global IT Service Desk Manager - Lead & Innovate
Brooks Running
Brooks is seeking an IT Service Desk Manager to lead a global team delivering end-user support. You will oversee incidents and requests, manage staffing (including an outsourced Tier 1 partner), and drive improvements through data, automation, and AI-driven solutions. You will apply product management practices to deliver measurable service enhancements, partner with security and infrastructure, and maintain high customer satisfaction across regions. #J-18808-Ljbffr Brooks Running
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Global IT Service Desk Manager - Lead & Innovate in Seattle, WA vacancy
- Brooks Running in Seattle seeks a Manager, IT Service Desk to provide vision and leadership for global end-user support. You will manage 8-10 analysts (in-person and remote) and an outsourced Tier 1 desk, drive first-call resolution, and oversee SLAs, onboarding/offboarding...SuggestedRemote work
- Brooks is seeking a Manager, IT Service Desk to provide vision and leadership for a global end-user technology support function. You will oversee incidents and requests, manage staffing (including an outsourced Tier 1 desk), and ensure first contact resolution while maintaining...Suggested
$184.9k - $250.2k
...capabilities.DynamoDB Global Tables enables customers... ...Tables, you will lead a team of SDEs building... ...peer SDMs, and Product Managers to define customer experience... ...for mission-critical services processing millions of... ...and never stopped innovating — that’s why customers...SuggestedFlexible hours$79.5k - $139.1k
AWS Infrastructure Services owns the design, planning... ...operation of all AWS global infrastructure. In other... ...access to the innovation they rely on. We work... ...security experts, operations managers, and other vital roles... ...strong writing skills, lead executive-level reviews...SuggestedContract workFlexible hours$147.9k - $200.1k
AWS Infrastructure Services owns the design, planning... ...operation of all AWS global infrastructure. In other... ...access to the innovation they rely on. We work... ...security experts, operations managers, and other vital roles... ...counterparts to drive leading supply chain practices...SuggestedContract workTemporary workFlexible hours$162.7k - $220.2k
AWS Infrastructure Services owns the design, planning... ...operation of all AWS global infrastructure. In other... ...access to the innovation they rely on. We work... ...security experts, operations managers, and other vital roles... ...the AWS Battery Team to lead strategic sourcing,...Contract workLocal areaWorldwideFlexible hours$105.38k - $215.38k
...matters? If so, this Tax Delivery Manager role in Global Employer Services (GES) Delivery may be a great fit.... ...standards and regulatory requirements.Lead and collaborate with delivery teams... ..., and bring more creativity and innovation to help solve our clients' most complex...Work at officeLocal area$132k - $181.5k
...looking for a highly skilled Globalization Engineer to be the technical... ...architected for seamless localization.Manage and Optimize the TMS... ...Strategy): Develop and deploy "self-service" tools for dev teams, such as... ..., is united by a drive to innovate. Your journey begins with an...Local areaWorldwideFlexible hoursEarly shift$193k - $272k
...Digital Foundry Operate & Innovation BPO/BPaaS Senior Manager Our Deloitte Customer team... ...marketing, commerce, sales, and service. We are a team of... ...will be responsible for… Lead technology-enabled transformation... ...your inquiries to the Global Call Center (GCC) at USTalentCICInbox...Local areaVisa sponsorship$232.56k - $427.5k
Responsibilities Global E-commerce is a content E-commerce... ...reliable platform services in different scenarios... ...closely with product managers, policy/operations/... ...technical leadership: leading complex projects end-to... ...TikTok's mission. Our innovative product is built to help...Temporary workLocal area- The Senior Global Account Manager serves as the global business leader for a... ...opportunities, assemble pursuit plan, lead contract negotiation, and... ...opportunity for related services offered by company,... ...recommends internal and external innovative solutions new to the...Contract workWork at officeLocal areaImmediate startWorldwideShift work
$147.9k - $200.1k
...Specialist in Bellevue WA to manage the day to day... ...team.AWS Infrastructure Services owns the design,... ...operation of all AWS global infrastructure. In other... ...continual access to the innovation they rely on. We work... ...product management, or leading product implementation...Flexible hours$148.2k - $292.3k
...largest professional services firm. We drive value for... ...expand your scope and lead products used by some... ...fostering a collaborative and innovative environment.Design,... ...in leading and managing an engineering team.Strong... ...your inquiries to the Global Call Center (GCC) at...Local area$92.4k - $160k
Amazon Web Services (AWS) provides a highly reliable, scalable, and... ...this role, the candidate will manage procurement and related... ...and manage supply positioning globally to support last mile operationsOwn... ..., product management, or leading a product implementation process...Contract workFlexible hours- ...Program Officer for Digital health and AI to advance AI-driven solutions in HIV and TB programs globally. You will design tools, coordinate with delivery teams, and promote innovative, self-care focused approaches to improve health outcomes and program impact. The role...
$127.1k - $172k
AWS Infrastructure Services owns the design, planning... ...operation of all AWS global infrastructure. In other... ...access to the innovation they rely on. We work... ...security experts, operations managers, and other vital roles... ...develop solutions, and lead their implementation and...Flexible hours$164.7k - $266k
.... With intelligent agreement management, Docusign unleashes business-... ..., content delivery, badging, lead capture, mobile app, and event... ...that support a growing global event portfolioReduce manual... ...administrationBuild a culture of innovation, accountability, and continuous...Permanent employmentFull timeContract workFor contractorsWork at officeLocal areaRemote work2 days per week$135k - $172.5k
...has empowered teams to manage work seamlessly and scale... ...with large, global customers. The role requires... ...mentorship, as well as lead and/or contribute to special... ...Product, Professional Services, etc.) by developing strong... ..., and Sales to inform innovation and improvement.Meet or...Full timeTemporary workLocal areaRemote work$184k
...the resources of a large global public company. This... ...growth and launch new services at the speed we have been... ...drive new initiatives and innovations. At our core, we are... ...and AI Services goals.Lead, mentor, and grow a high... ...and platform engineering.Manage budget and resource...Temporary workFlexible hours$184.9k - $250.2k
...companies worldwide to manage day-to-day operations.... ...organizations. We built Amazon Web Services End User Computing (EUC... .... As we continuously innovate to increase workforce... ...successful startups to Global 500 companies trust our... ...- 8+ years of leading the definition and development...Work experience placementWorldwideFlexible hours- ...Gates Foundation in Seattle seeks a Program Officer for Water, Sanitation and Hygiene to guide global health investments and drive innovative sanitation solutions. You will lead certification-focused initiatives, foster partnerships, and help scale technologies to serve...Worldwide
$119k - $180.87k
Job Description:Global Social Media & Digital Communications Manager (US)Where Digital Communications... ..., we partner with leading organizations to solve... ...infrastructure, and financial services. Our people work on... ...leading matters that drive innovation, growth, and...Full time$127.1k - $171.9k
AWS Infrastructure Services owns the design, planning... ...operation of all AWS global infrastructure. In other... ...access to the innovation they rely on. We work... ...security experts, operations managers, and other vital roles... ...and verbally. You will lead multi-discipline and highly...Flexible hours- ...and has become a hotly contested space amongst leading internet companies. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver... ...to get started quickly- Project delivery and management: Quality management for the whole process of the...
$115.6k - $160k
Amazon’s Customer Trust External Relations organization is looking for a Global Brand Engagement program manager. In this role, you will be an integral part of the team leading Amazon’s global brand protection efforts engaging with brand owners to ensure that customers...Flexible hours$100k
...customers!Become a member of a global community! The... ...round. Global supply chain management is what we do, and at the... ...environment, all of which foster an innovative, customer service-based approach to... ...Legal Department leadership.Leading core compliance projects and...Flexible hours$155.6k - $306.8k
...Summary Our Global Business Services (GBS) team serves as... ...insights to deliver innovative, market-driven solutions... ...operational performance, manage financial and audit... ...value. You will lead workstreams and teams... ...such as Finance, HR, IT, Procurement, and other...Local area- Nintex is seeking an IT Support Manager to lead its global IT Support function, delivering reliable, secure technology experiences for employees worldwide. This role oversees service desk operations, endpoint management, knowledge management, and scalable processes in...Worldwide
$189.2k - $372.9k
...Summary Deloitte’s Global Business Services (GBS) team serves as... ...performance, manage risk, enable change,... ...this role, you will lead strategic transformation... ...pillars, including HR, IT, Finance, Procurement... ...more creativity and innovation to help solve our clients...Local areaVisa sponsorship- ...Inc./SSA Marine, Inc. seeks a POD Lead to direct a business‑aligned Product‑Oriented Delivery IT team across the enterprise,... ...LIFT Model. You will coordinate global delivery, uphold ITSM standards,... ...insights on performance, staffing, and service quality. The role requires ITIL...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Global IT Service Desk Manager - Lead & Innovate. Be the first to apply!
Related searches
- senior IT manager Seattle, WA
- senior information technology project manager Seattle, WA
- information technology supervisor Seattle, WA
- it marketing manager Seattle, WA
- IT procurement manager Seattle, WA
- IT service manager Seattle, WA
- senior information technology manager Seattle, WA
- it sales manager Seattle, WA
- information technology business manager Seattle, WA
- information technology manager Seattle, WA