Global IT Service Desk Manager - Lead & Innovate
Brooks Running
Brooks is seeking an IT Service Desk Manager to lead a global team delivering end-user support. You will oversee incidents and requests, manage staffing (including an outsourced Tier 1 partner), and drive improvements through data, automation, and AI-driven solutions. You will apply product management practices to deliver measurable service enhancements, partner with security and infrastructure, and maintain high customer satisfaction across regions. #J-18808-Ljbffr Brooks Running
Vacancy posted more than 2 months ago
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