Manager, Software Engineering

Manager, Software Engineering

Overview

Role

• Lead, coach and develop a high-performing software engineering team.
• Drive delivery of strategic roadmap initiatives, balancing feature development, platform modernisation and technical debt reduction.
• Partner with architects and senior engineers to define scalable, resilient and secure solutions.
• Ensure operational excellence through strong ownership of reliability, performance, availability and incident management.
• Champion engineering best practices including CI/CD, automated testing, observability and secure software development.
• Collaborate across Engineering, Product, Security, Operations and Customer-facing teams to align priorities and execute effectively.
• Foster a culture of accountability, innovation, continuous learning and customer focus.
• Support hiring, performance management, succession planning and employee development.
• Drive improvements in developer productivity, engineering efficiency and software quality

All About You

• Proven experience leading software engineering teams delivering large-scale distributed systems.
• Strong technical background in backend software development, system design and cloud-native or service-oriented architectures.
• Experience operating mission-critical platforms with demanding availability, resilience and performance requirements.
• Demonstrated ability to build and develop high-performing engineering teams.
• Strong stakeholder management skills with the ability to influence across technical and business organisations.
• Experience driving engineering execution in a fast-paced environment with multiple competing priorities.
• Passion for operational excellence, software quality and continuous improvement.
• Strong communication skills with the ability to translate complex technical challenges into clear business outcomes.
• Comfortable working with AI-driven decisioning platforms, data-intensive systems and real-time transaction processing environments.
• Proven ability to lead through ambiguity, make sound technical decisions and deliver measurable business impact.

Preferred

• Experience within fraud, risk, authentication, payments or financial services domains.
• Familiarity with rules engines, AI/ML-powered decisioning systems and large-scale transaction processing platforms.
• Experience leading platform modernisation, cloud transformation or architectural simplification initiatives.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.