Senior Association Manager

Pay or shift range: $120,000 USD to $130,000 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Travel Required : No Description Direct Reports : Assistant Property Manager, Concierge, Engineers, and other staff positions as may be applicable to the property served. Indirect Reports : Multiple vendor and 3 rd party service providers. Operation/Service coordination, including but not limited to: Review maintenance service requests, and work with property engineers and vendors to prioritize and execute. Review and manage all operations throughout property. Review and approve bids for work in common areas by contract and 3 rd party service providers. Responsible for quality of their work and projects. Carry out Board initiatives. Accountable to Board to coordinate and ensure team executes on all common area space management related processes (leasing, marketing, construction, move in/out, aesthetics, cleaning, maintenance, life/safety, compliance, etc…) Manage all emergency events (fire, water, structural or human event). Enforce compliance with governing documents, leases, declaration and bylaws. Manage utility billing and energy conservation practices (if applicable) Create annual business plan and deliver services to the community as outlined in the business plan Responsible for all financial processes – A/R, A/P, and financial reporting, including but not limited to: Responsible for all revenue targets. Responsible for expense control within budget parameters Assume accountability for 100% dues/fee collections each month. Assess and collect all fines, late fees, damage assessments, security deposits/returns, utility deposits/returns, concessions, and miscellaneous income. Manage vendor billing and accounts payable. Responsible for cash flow management and accounts receivable at one or more properties. Create and adhere to an annual operating budget. Ensure financial compliance with all governing documents, leases and state commissions on an annual basis. Responsible for all financial reporting. Deliver excellent customer service through the following: Serve as an escalation point for residents and Board. Proactively communicate with residents and with Board on appropriate property related matters including weekly Board update using the HomeOwners Advantage template Meet with the Board on a regular/monthly basis or on a mutually agreed upon schedule. Meet with committees on a regular basis as mutually agreed upon. Respond/acknowledge all resident communications within 24-hour period. Responsible for leadership and people development by: Management and scheduling of direct reports. Developing and delivering objectives and performance appraisals of direct reports. Establishing performance metrics for each property. Initiating and completing the hiring process as required. Travel Required No . Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr