Fund Development Coordinator - Youth Serving Nonprofit Organization

Position Overview Reporting to the Director of Development, the Development Coordinator will support BBBSLA’s overall financial growth through data management and record‑keeping, gift processing, the maintenance of fundraising technologies, the implementation of email and direct mail campaigns, and general administrative support for the Fund Development Department. This role supports peer‑to‑peer fundraising activities, including the organization’s participation in events such as the Big 5K and the LA Marathon, and directly manages a small portfolio of donors, providing an opportunity for direct fundraising practice. Essential Job Activities and Responsibilities Data, Record Keeping & Gift Processing Identify needed adjustments and gift‑connection links in our Salesforce CRM system to support accurate revenue records and donor support. Provide helpful data and reporting to assist the development team with operational reviews, activity and other initiatives as directed. Coordinate gift processing to ensure accurate execution of online, wire transfer, and check processing procedures and collaborate with others to ensure proper tracking of incoming financial support. Enter and correlate important donor data to ensure that new donors, program alumni, and other supporters are tracked properly in our systems. Create new accounts, address account issues, remove duplicates, and perform other needed updates. Create, distribute, and follow up on donor, partner and sponsor invoices. Provide accurate data for the annual audit, filings, and annual report. Fundraising Technology Support Serve as the fundraising technologies expert and liaison for technology‑account representatives. Current technologies include Salesforce, Classy, and Greater Giving. Serve as the primary fundraising technology systems trainer for new hires and volunteers. Provide ongoing user training on new functionality and/or changes in fundraising and event‑support technologies. Peer‑to‑Peer Fundraising & Events Recruit, register, and support individual participants and teams for peer‑to‑peer fundraising events, including the Big 5K and the LA Marathon, serving as a primary point of contact for participant inquiries and engagement. Track and maintain accurate donor and participant data within Salesforce CRM, ensuring all peer‑to‑peer gifts, pledges, and fundraising pages are properly recorded and attributed. Coordinate event‑day logistics for the Big 5K, including vendor communication, volunteer management, participant check‑in, and on‑site support to ensure a smooth and impactful experience for runners, donors, and staff. Develop and distribute participant communications including recruitment outreach, fundraising tips, event reminders, and post‑event thank‑you messaging to drive engagement and retention year over year. Email, Direct Mail Campaigns, & Portfolio Management Work closely with Marketing & Development to design and implement two to four email or direct mail campaigns per year. Pull appropriate donor reports, implement testing, provide content, manage mailing and analyze results. With the support of the Director of Development, provide basic outreach, cultivation, solicitation, and stewardship to a small portfolio of about 65 individual donors and family foundations supporting BBBSLA at the $1,000–$5,000 level annually. Manage and grow BBBSLA’s recurring donor portfolio. Miscellaneous Provide general administrative support for the Fund Development department. Assist with special initiatives and events. Qualifications & Experience High School Diploma is required. Bachelor’s degree is preferred. Minimum of 3 years of work experience in Fund Development or Administrative roles at non‑profit organizations. Transferable skills will be considered when coupled with significant nonprofit volunteer experience or education. Exceptional interpersonal, written, and verbal communication skills. Excellent listening and retention skills. Strong organizational and time‑management skills, with the ability to manage multiple priorities, adapt quickly, and problem‑solve with a solutions‑focused mindset. Aptitude to innovate and remain creative. Ability to track and analyze success metrics. Advanced proficiency with MS Office and experience using donor databases/CRM platforms (Salesforce preferred). Professional, proactive, and collaborative team player with a positive attitude, high energy, and emotional maturity. Willingness to travel locally and occasionally nationally for events and meetings; valid driver’s license required. A sense of humor and the ability to bring levity and warmth to a fast‑paced environment. Competencies Customer/Client Focus – Dedicated to meeting the expectations of staff, volunteers, children, parents, and agency partners; builds trust and respect and strengthens parent and volunteer engagement. Active Listening & Approachability – Practices attentive, patient listening and accurately reflects others’ perspectives, creating an environment where others feel heard and supported. Interpersonal Savvy – Builds constructive relationships, mediates difficult situations, and maintains diplomacy and tact. Approachability – Easy to talk to, builds rapport, listens well, and is sensitive and patient to others’ needs. Priority Setting – Focuses on the critical few, eliminates roadblocks, and creates focus on key objectives. Commitment to Task – Pursues goals with commitment, takes action, and strives to exceed expectations. Results/Outcome Oriented – Motivated by results, measurable objectives, and continuous monitoring of progress. Organizing – Marshals resources efficiently, orchestrates multiple activities, and identifies gaps to take action. Work Environment Work setting: Hybrid office environment with flexibility in scheduling. Evening and weekend work may be required to support organizational needs. Travel: Independent travel to partner sites, events, and meetings required. Physical demands: Regular sitting, standing, walking, reaching, and hand usage; frequent use of computer, telephone, and other standard office equipment; occasional lifting or moving of up to 25 lbs. Equal Employment Opportunity BBBSLA is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on organizational needs, job requirements, and individual qualifications, without regard to race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), age, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, gender expression, marital or domestic partnership status, military or veteran status, family or parental status, or any other status protected by federal, state, or local law. Americans With Disabilities Act BBBSLA is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA) and state disability laws. Applicants and employees who require a reasonable accommodation to perform the essential functions of their job are encouraged to notify the organization. Reasonable accommodations will be determined on a case‑by‑case basis, consistent with applicable law. Salary Salary: $26.00 – $29.00 per hour #J-18808-Ljbffr Big Brothers Big Sisters of Greater Los Angeles