Helpline Advocate

Make a positive difference in the lives of sexual assault survivors. Helpline advocates provide listening, support, and information over the phone to those impacted by sexual violence. Advocates also accompany survivors during medical forensic exams at local hospitals and if a survivor chooses to report to police. Advocates receive a stipend of $3/hour during helpline shifts, and a flat rate of $40 during accompaniments. Gas is reimbursed at $0.56/mile. Training is provided, and volunteer advocates will always have access to a staff member in case of questions or needing support.

Primary Responsibilities:

• Respond to helpline callers with empathy and supportive listening
• Respond in person to hospital and law enforcement accompaniments

Secondary Responsibilities:

• Complete Advocate Training, and engage in continuing education
• Meet monthly for supervision with the Operations & Volunteer Management Coordinator
• Log all helpline calls and accompaniments
• Log all hours spent on the helpline and receiving supervision
• Make mandated reports to CPS and APS when necessary

Skills/Qualifications Needed

• Driver's License
• Background check and fingerprinting
• Comfortability around conversations about sexual violence
• Empathetic

Desired Experience:

• Experience in social services