Supervisor of Complex Claims

Supervising a team of Complex Claims professionals, the full-time Supervisor of Complex Claims will ensure daily execution and timely resolution of complex claims for client hospital accounts while working remotely. Key responsibilities Providing day-to-day leadership and coaching for Complex Claims team members Managing inventory and workflow priorities to support timely claim resolution and revenue realization Tracking productivity, aging, recovery, quality, and compliance metrics to identify trends and risks Required qualifications Associate or Bachelor's degree or equivalent combination of education and relevant experience 3-5 years of revenue cycle experience, preferably in complex claims, billing, appeals, or collections 1+ year of lead, acting supervisor, or people leadership experience preferred Working knowledge of payer processing, reimbursement methodologies, and claims resolution strategies Experience using analytics or reporting tools; Power BI exposure preferred