Quality Compliance Manager

Description

ABOUT GOLDEN STATE FOODS

Golden State Foods is a distinguished leader in the food service industry, offering an extensive array of products and services to a diverse clientele. Rooted in the values of quality service and integrity, we are dedicated to creating a supportive and inclusive atmosphere where employees can advance, innovate, and contribute to our ongoing success.

JOB SUMMARY: Supervises the day-to-day activities of liquid products operations to meet GSF objectives and achieve a high level of customer satisfaction

ESSENTIAL FUNCTIONS:

• Supervises the daily activities of assigned staff, providing instructions and performance feedback to ensure that productivity and quality objectives are met or exceeded.
• Identifies and resolves process and equipment problems, using available resources to maintain productivity and quality.
• Implements approaches to improve quality and productivity by developing new ideas, improving processes, and planning for upcoming equipment or process changes.
• Routinely informs and communicates with employees to promote smooth operations, enhance their understanding of GSF policies and objectives, and to ensure compliance with established production policies and procedures.
• Drive Daily Management Systems to deliver improved results every shift, every day
• Own the Incident Elimination, Clean Inspect Lube (CIL) management, and Defect Handling DMS's
• Ensure any safety / quality / food safety behavior & condition issues are resolved quickly
• Own the scorecard, gap analysis, & action planning processes for the line
• Drive effective operational reviews (shift hand-off, shiftly ops review, daily ops review)
• Eliminate barriers for the line teams to achieve results and enroll support groups when necessary
• Responsible for administration of people management systems (staffing, training, etc)
• Communication - ensure the teams are receiving the right information
• Drive Continuous Improvement of systems and results
• Successful delivery of initiatives
• Develop individual capability in Operator Driven Reliability (ODR) standard work processes
• Using problem solving skills and root cause analysis to resolve and/or mitigate operational issues
• Performs other related and assigned duties as necessary.

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification:

• Degree in Food Science, Engineer, or Business Administration from an accredited vocational, technical or junior college institution preferred

Experience:

2 years of relevant work experience in a food-manufacturing environment with lead or supervisory experience.

Knowledge, Skills and Abilities:

Knowledge of (B/basic; J/journey; E/expert):

• Food safety concepts and techniques (J)
• Budgetary concepts and procedures (B)
• Engineering concepts and procedures (B)
• PC word processing/spreadsheet software (B)
• Quality concepts and procedures (B)

Skill and ability to:

• Supervise and motivate employees in a team-based environment
• Identify problems or irregularities for early resolution
• Communicate and coordinate effectively with employees verbally and in writing
• Communicate and coordinate effectively with internal and external customers
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Act in accordance with GSF’s Values and Creed

Physical Requirements:

• Ability to wear personal protective equipment and/or clothing
• Stand/walk 8 or more hours per day
• Constantly twist/turn and talk/hear
• Frequently squat, bend, reach, handle/finger, grip/grasp and use fine motor tasks
• Occasionally lift up to 25 lbs from floor to shoulder level and carry 30 feet
• Specific vision abilities required by this job include close vision, distance vision, and color vision

Environmental/Atmospheric Conditions:

• Constantly work in damp, wet, humid and slippery environments
• Constantly work near moving machinery
• Constantly work in cold (35-40 degrees)
• Constantly work in high noise levels requiring hearing protection

Machines/Tools/Equipment/Software:

• Bump cap, hair net, safety glasses, hearing protection, and smock.
• Rubber and cotton gloves.
• Knowledge of equipment on the production line you are responsible for
• Advanced level of computer skills

LEADERSHIP/MANAGEMENT RESPONSIBILITY

• Leads up to 50 mostly hourly employees
• Tour Leadership (Coaching team on standards execution)
• Coach the teams on keeping the line at base condition
• Department level system ownership (could also own a site level system)
• Be a coach for the teams on the use of GPS (IWS) tools to solve problems (Why Why, Basic Problem Solving, etc.)
• Escalate issues that need further attention properly
• Demonstrate the GSF Creed and Values

PERFORMANCE CATEGORIES

• Productivity/quality standards: accuracy, timeliness, thoroughness
• Productivity/quality standards: production and process efficiency and quality
• Productivity/quality standards: continuous product/process improvement
• Attendance and punctuality
• Budget
• Cost containment
• Teamwork within the department and across departments
• Project/assignment standards
• Customer satisfaction
• Vendor relations
• Safety standards and procedures: employees

WHY JOIN US

Golden State Foods (GSF) is one of the largest diversified suppliers in the food industry, manufacturing a range of products including sauces, dressings, condiments, syrups, and toppings for leading restaurant and retail brands.

Join GSF and grow your career with a global food industry leader who:

• ​People First: At Golden State Foods, we're not just a company; we're a dynamic community where your talents are celebrated, and your ambitions are nurtured.
• Values Driven: Our core values drive everything we do, creating a culture of innovation, integrity, and excellence. But we're not content with just being great; we strive for greatness in every aspect of our work.
• People Development: At GSF we strive to continually develop our people to prepare us all for the needs of tomorrow.
• Philanthropy & Sustainability: We're committed to making a difference beyond our walls through philanthropy and sustainability efforts across all our locations around the globe.
• Extensive Benefits: Golden State Foods believes in a holistic approach to wellness focusing on the whole person with benefits that support those needs.

Equal Opportunity Employer:

We're proud to be an equal opportunity employer. Our company values diverse perspectives and is committed to creating an inclusive and respectful workplace where every person is supported and empowered to thrive.

Golden State Foods uses artificial intelligence ("AI") and automated tools within our applicant tracking system to assist with parts of the hiring process, including reviewing applications, matching resumes to job requirements, scheduling, and, in some cases, analyzing candidate responses or assessments. These tools evaluate job-related qualifications and characteristics such as skills, experience, education, and alignment with the requirements described in the job posting. They do not evaluate race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic.

Human decision-making: AI tools support—but do not replace—our recruitment team. Final hiring decisions are made by human reviewers.

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